Andaz Napa, By Hyatt

We stayed at Andaz Napa from March 30–31, 2026. We chose the hotel for its convenient proximity to The French Laundry, as we needed a place to get ready before dinner and then head to SFO. Although check-in wasn’t until 4pm, we were lucky our room was ready early. Our initial room key didn’t work and we soon discovered the lock itself was broken, but the staff (Cooper) quickly stepped in to help. Emily at the front desk kindly upgraded us to a corner room for the inconvenience. The property was clean, self-parking was free, and our spacious room featured a beautiful bathroom stocked with MALIN+GOETZ amenities. Everything worked out perfectly and we made it to dinner on time. I only wish we had stayed longer to enjoy the room more.

Perfect location. Comfy beds. Nice suites.

Cafeteria has poor service. Forever waiting. Forgot our order for 1 hour. They did comp the meal.

Great location Poor Value There is NO ONSITE gym/pool- quite inconvenient Very noisy- went to escape kids just to hear others yelling bt and AM and all the street noise through night. Bedroom very small and cramped. Bathrooms the equivalent of a motel- unkept, visible water damage, chewed up baseboards, chunks of grout missing, yellow stained tiles from urine sitting. I was extremely disappointed. This was a special trip- let down for sure. I was better off at the Meritage again. Much better resort

La atencion del personal

Parece no hay muchas opciones para comidas

Cane to Napa for a 2 night stay for a concert. Hotel was quiet, comfortable and the perfect location for walking to everything. Tons of restaurants within a few blocks. Added bonus of free parking and a welcome glass of really nice wine. Will definitely come back.

Some reviews list noise as a complaint. That was not an issue for us at all. The bed was comfortable. The room was spendy, but I have a feeling that is Napa in general. We weren't there long enough to take advantage of a lot of amenities, but we would stay here again on a return trip. CJ at the front desk offered a very engaging and friendly welcome back to the hotel after our dinner. Really great kid with a bright future in hospitality!

Very underwhelming experience at the Andaz Napa. I was there for just one night for a friend's birthday dinner, and the big positive for me here was the convenience of the location. Otherwise... not good. The room had dark hairs on the floor. Furniture and floors were extremely beat up and in need of a major renovation. The standard room is quite small without any area to sit. The sink fixture in the bathroom wouldn't allow for the water to completely stop running. The toilet didn't always flush properly. The security latch on the door was damaged and nearly broken off. Overall it was in very poor condition and just one thing after another. Service was friendly at check-out, but when I shared the above after being asked how my stay was, there was no effort to offer anything. Bottom line... I had some faith in this booking based on TripAdvisor reviews but was really let down. I chose the Andaz based on that and my Hyatt status and it wasn't worth it. Too many great other options close by than to spend much needed vacation time here.

LaMika checked us in. We requested an early check in and she granted our request. She was so incredibly nice! A ray of sunshine and an asset to the Andaz. We were suppose to stay at the Archer hotel and booked the Andaz by mistake. We will be coming back to the Andaz. Also, Lee Lee was our server at the bar. She was amazing and smiling the whole time she served us. These ladies made our trip amazing ! We will be back!! Thank you LaMika and Lee Lee.

The ANDAZ property was beautifully appointed with exceptional staff from front door to front desk! Property was centrally located in Napa Valley!