Holiday Inn Express Hotel & Suites West Coxsackie by IHG

Nice size room, clean, and reasonably priced.

Air conditioning was very loud.

While the staff was very nice and kind and apologetic, the room condition was unacceptable. The bedsheets were not changed. There was hair all over the sheets. The bathroom was not cleaned with hair on the floor and in the bathtub. The front desk lady wanted to switch our room, but everything was booked that would accommodate. She did give us fresh linens to remake the bed. It wasn’t a pleasant experience.

Nice staff, clean rooms, pool was closed was told it would be open around 5pm. Pool wasn’t open still. Booked this hotel mainly for the pool so was a little upset. Blinds arent dark enough, room was viewing the parking lot and main highway so street lights shined in the room the whole time.

The best hotel I never seen before. The employees are very kindless, very clean and the rooms are comfortable and super clean.

Hotel was fine. Paid $300 for a king bed room for one night. Definitely a lot of money for a mediocre hotel. The room was nice and clean. Check in and Cj deck out was very easy and simple. The breakfast in the morning was fine and there were decent options. Sadly the pool area wasn’t available due to renovations this visit.

Very new and clean. Nice decor and delish breakfast !

It was a last-minute booking, a little out of the way. It was very clean, spacious room, and excellent breakfast for grandparents and a 14-year-old granddaughter.

Nothing, except a little further south on 9W.

Comfortable

Many things were not working, pool, pancake maker, coffee pot with cold coffee

Room was big, staff was friendly

Breakfast was gross at best. Only edible items were bread/cereal/yogurt. The toilet was non-stop running. There were no blinds to keep the sun and highway views out. Finally, the pool and hot tub were out of order, like they always are with these properties. Really disappointed