Crowne Plaza Yantai Seaview by IHG

I will stay there again. Very nice hotel.

this hotel exceeds all my expectations. the ocean is a short walk and the Pool and fitness center is very clean.

This hotel is Great the staff is very accomidating and the rooms are very clean and modren. Highly recommended.!

Checked into the hotel. The room was set at 30 degree C. Temperature control was not working. Called the front desk. The response was to send a maintenance person right away. Waited 10 minutes, no one showed up while I was steaming inside the room. Called front desk again and asked for a simple thing, change me to a different room but the front desk responded the same, send maintenance person. Waited again for another 10 minutes. Took my suitcase and went to the front desk, requested for a manager to take care of this problem, just assign me to another room. The manager took care of the problem and apologized for the long delay.

Everything was first class here. Can say nothing bad.

Our destination on this leg of this tour was actually Penglai, so the main reason we booked the Crowne Plaza in Yantai was the rave reviews of the world class restaurants, the Indian Cuisine in particular, on the scenic top floor - very very disappointed to find that they were closed (unadvertised on Hotels.com And the in-room hotel registry!) The manager was very polite about our complaints saying that the *Chinese* hotel's website clearly states this - gave us a 20% discount to the ground floor in house Chinese restaurant..., which was better than average but didn't satisfy the desired break from 3 weeks of (much loved) Chinese cuisine. We had a beautiful ocean view of the area where the Bohai and Yellow Seas converge from our upper level seaview room. Very clean comfortable room, but was still surprised by the somewhat typical (in China) stained carpets, and shower that, even with a door, flooded into the rest of the bathroom. Being a residential builder, I'm Always amazed by China's plumbing and electrical oversights...

Very Disappointed;This is the second time I stayed at this hotel and it will be the last.The clerk at checkin said the deposit would be credited back to my card upon departure and I was informed at checkout that it would be"several days ,maybe longer"The woman wearing glasses at checkout was much less than helpful and had a bad attitude.I told her as well as the checkin clerk that I would pay cash at checkout for any charges and the charges were still taken from my deposit.She offered no explanation and said it was too late to change the deduction.I am surprised she has a job at Crowne Plaza.Although it is a small amount of money it is a great inconvenience to me,THE CUSTOMER.In general I was greatly disappointed in the check in and out service and witnessed many people behind the counter having personal discussions and handling customers while continuing these discussions with many people waiting in line.I would be pleased to answer any specific questions.I would like to be notified when my reimbursement has been made.I would not recommend this hotel and would discourage my coworkers and clients from staying there.

One of the better hotels in the area. Good service and clean rooms, just what you need on a business trip.

A very nicely built hotel on sea front, perfect for getaway and hide yourself from the rest of the world. A bit far from any interesting area or city center. Rate is fair and the services were good.

maintenance of the room needs to increase regularity.