Comfort Suites Beachfront

View

Maid service

The location of the hotel was great. Right on the beach.

I paid $890.00 for a two-night stay. My room was disgusting. The bathroom smelled of mildew. It had mold around the bottom of the shower. The shower had a slow drain, so when I used it, the water backed up around my feet. (DISGUSTING) The bathroom sink was the same. The refrigerator did not work so the food and drink we purchase went bad. My room also had gnats flying around. I sat my drink down only to come back to it, and it had several gnats floating in it. We tried to use the microwave, and the power went out in the whole room. When I told the staff about these problems...I was asked but was the room clean? When I was checking out, the staff stated the property was getting remodel in September. I should give them another try. Worst Hotel I've ever stayed in my life!

The location was very good. The breakfast was excellent. Chris Grant, the breakfast manager, made it a wonderful experience. Every morning he met us with a smile and a positive attitude. He even serenaded us as he sang along with the music being played! And the food was always hot, plentiful and tasty. It was obvious that Chris took pride in his work and truly enjoyed taking care of us! The front desk staff was also very friendly and accommodated our every request!

I was not aware when booking that there was a daily resort fee. Booking.com should do a better job of including this is the initial pricing.

The air conditioner worked well. The location to things we wanted to do was ideal.

The elevators broke often. The room was incredibly dated. Lots of rust and ground-in dirt. The entry door and the balcony door barely opened and closed. They were so old and rusty. There was spilled food in the refrigerator when we arrived. The shower was full of sand. It also leaked profusely to the point we had a seven-towel barrier to stop it from going everywhere. The smell of marijuana was EVERYWHERE. Our room smelled, we couldn’t go on the balcony because it was so intense. The smell was in every hallway, entryway, everywhere. When we were checking in two guests were in a shouting match and had to be restrained by security. The tv in the bedroom did not work at all.