Mitsis Grand Hotel

The greatest hotel in Rodos town. They love ❤ families , all staff is loveable. Especially all the team in the main restaurant. Ms Popi who is the captain has to deal nearly with everything. Of all the waiters and waitresses are excellent. Thank you very Grand hotel we are having a great experience 8 years now. You are top. Congratulations 🧄🧿🇬🇷🥇

Our stay was amazing! First the food selections is unbelievable, 2 bars, 3 restaurants, buffet and an additional special resturants and branch you can choose from. The most important is the stuff, super smiling always helping and welcoming even in the odd hours of the night (some restaurant open until 2 or 4 at night). The only downside if i nitpick is that the hotel is not new and it is shown a little in the room but really the greek decore is timeless and everything is clean and organized. You can get there by bus from the airport, has lot of shops and restaurant near by. It is 13 min walking distances from the shopping area and 20 min from the old town of course by car its few minutes drive

from the first day to the last i was poorly due to virus running riot through the hotel.This holiday was saved up for 2 years prior for a family getaway and i spent all week in the hotel room due to the virus.this is absolutely unacceptable.also all other party members were poorly also.utter disgrace.

Great location. Attentive staff.

Friendly welcome on arrival from George who took cases up to the room and explained a few things on the way up. Very swift check in. Room with lovely sea view. Great food options. Late check out available.

The location was wonderful and we had a sea view room right by the beach. The rooms were dated but very clean.

The property is at a perfect location and walkable, the beach is across the street and the staff is outstanding.

It was our 2nd visit to the Grand, and this visit seemed better than the first (last year in May). Food great (even my partner was pleased....must be good😊), staff helpful and attentive from luggage man, reception (thank you), restaurant staff (thank you Marios and team) and cleaners/house keeping...to be honest outstanding service from all! Room great...worth paying a little extra for sea view....get the sea and the sunset! Being upgraded in 2025, so not open 😪....really, does it need it!, lovely old building but not tired....worth waiting for 2026 when we will rebook.....thank you Grand Hotel, very happy.

This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space

The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.