HomeTown Hotel Bryant

Very clean and the staff was great very helpful.

Liked everything

Was made to feel unwelcome . Had booked a few rooms for a stay for a Christian concert with the family . While taking my bags up was asked if we were sure we don’t have extra guests . Then later after I Took my bags up and inquired in the hall way by the room about what our plans were for the day . The only worker took the time to go upstairs and the Front desk worker took the time to come up and harass us and ask if everything is ok. We would come to you if we had a problem. We were all dressed up also and adults but made to feel like we were delinquents and not welcome . Toilet was dirty and stained . I had enough and Asked for refund after it kept happening and was told they can do nothing about it . Checked out early that night .

This is a budget hotel and you get what you pay. It is ok for just a stop over for night but definitely not good for long stay

Poor conditions - windows dirty, curtains all torn and ragged

We had stayed there a few times in the past. There was a hole in the blanket They said breakfast stared at 6:30. They were just starting putting things out. Only powdered milk for coffee. We were very disappointed

The room was clean. The desk clerk was at our door at 11:00 as we were leaving not to help my wife who is handicapped but tell us we were about to overstay. His concern was not for the customer but to see we left! The breakfast was “the poorest “ excuse for one He had two slices of bread and yogurt the clerk said due to the “pandemic “ which was a lie! Terrible !

Check in was good. Room was clean and comfortable. Air conditioner was not on, so it was hot but it cooled off quickly.

Breakfast was nearly non existent. A few pieces of bread, a few oatmeal packets, and a few muffins. No hot foods. The Tobin our room wasn’t working properly, when we asked to be moved to another room, the manager refused per staff. We were the only patrons in the whole place, so there was no obvious reason that we could not be moved. We asked to speak to the Manager and were told that he would not speak with us and they refused to give us his name. We were told we had to deal with the staff, who lied to us to cover for the manager. Staff assured us the tv would be fixed while we were out during the day. Upon return that evening, it was not done. The cable company did not arrive until close to 9:30 pm and the cable employee told us they had just called. When confronted privately, the young man on staff admitted he had lied to us on behave of the manager. Terrible experience! When we checked out, the girl at the desk, went upstairs to check our room for damage! We were the paying, honest customer but was treated as if we were trying to get something for free. Never again!!

They don’t actually have a pool. They share with the motel next door. No extra roll of toilet paper so now I’m fixing to run out and have to go downstairs to get a roll