ACTIVE by Leitner’s - Nature & Lifestyle Hotel

This hotel is a complete scam. It is very old and poorly maintained. We paid in advance for conditions that were completely different from what was shown on Booking. What this so-called hotel offers is nothing like what was advertised. We were totally disappointed. Although we did not refuse the accommodation, we were not refunded any money. I strongly advise you not to stay here. Avoid this place at all costs.

Room was big and comfortable, great breakfast, best service. Well located. The team went out of its way to answer all our needs. Great atmosphere. Free convenient parking. Very clean and well maintained, comfortable beds. Very cozy atmosphere at the restaurant and tasty dishes

Active by Leitner is a spa hotel. It is situated close to the main road and so you can walk down and catch a free bus to the ski slopes. I rented a ski depot at Kitzsteinhorn, so i can leave boots and skis there. Room was very big and comfortable with a v nice sofa. Shower v powerful and refreshing. Breakfast was excellent with cold meats, cereals, cheeses, cereals and fried eggs; great start to the day. Bar great for a lager shandy and computer work. The ski an coach service in KAPRUN is great and next time I will bring the wife

We liked very much the home feeling and quietness of the place which is quite away from the fuss of the Kaprun centre but at 5 minute-walk to it at the same time. Also, the gourmet food and ambiance of the 400-year building of the restaurant have to be pointed out as very impressive and added really great feeling to our overall experience.

A true home away from home! Great hotel with ALL the bells and whistles! Good food, lovely rooms, spa and gym facility that when all put together makes for an amazing holiday! Kaprun is a fantastic Alpine village that has it all. Our kids loved it a s well! Our second time back and won't be our last!

Very friendly staff, excellent car park, amazing breakfast, nice, clean and cosy apartment which was well equipped, great spa. We had a great time there. Can only recommend this place. Plus we got the summer card.

We have been visiting Kaprun for many years usually staying in small private apartments but decided to stay in a larger apartment with more facilities. We were certainly not disappointed with Active by Leitner's!! Room: We stayed in an XL 2 bedroom apartment which was (as the name suggests) very spacious for our family of 3. It was tastefully decorated and there was plenty of storage. The kitchenette was quite small but satisfied our needs to cook a few meals over our weeks stay. The apartment block is actually next door to the main hotel but is connected via an underground corridor if you don't want to walk outside. Facilities: There is a gym with plenty of equipment, a really good boot/ski room which was quite large and did actually dry your boots! (I've experienced a few boot rooms which do not actually dry your boots for the whole week). The Spa is a jewel in the crown of Hotel Active as it feels like a 'real spa' as opposed to a sauna and steam room added in a pokey basement of a hotel like many other places I have stayed. There are various treatments available too but we didn't use any of these. In previous stays in Kaprun we would always pay a visit to Tauern Spa but we felt we didn’t need to do that this time because of how good the spa at Active was! I also really liked the outdoor pool as it was long enough to actual swim lengths. So many hotel pools are so small you they are just a novelty and serve no real purpose. It was also lovely to swim with the wonderful view of the mountains in the background. Food/Drink: Stays in an apartment include breakfast and it was excellent with a large variety of options… cereals, breads, ham, cheese , fruit and some hot options usually eggs and bacon. The bar area was very nice too and a lovely place to relax in the evening if you didn’t want to venture into town. Location: It’s a little out of the way from the main centre of Kaprun towards Kitzsteinhorn which meant it was generally pretty quiet. That said during winter the ski bus stops are a few minutes walk away and it only takes around 10 mins to walk into the centre. Staff: The Leitner family and staff were all extremely helpful and polite and are a real credit to the hotel - this goes a long way to making your stay so fantastic. An example of which is that we had arrived early at the hotel after driving through the night from the UK - our apartment wasn’t ready (which we expected) but we could still check in (Covid pass, Passport check etc) and in addition was allowed to use a room to get changed in and use the facilities to freshen up. Another real positive about the staff is the comms - we had originally booked in 2021 but due to Covid had to reschedule - this was a simple process using a personal booking portal which had a messenger style chat. We also used this to ask a few questions prior to our stay - it was always replied to promptly. In summary we had a fabulous stay and thoroughly enjoyed what the hotel offered. It is obvious that there is personal touch in the hotel with a keen eye for detail. The Leitner family should be really proud of what they have achieved and we will be definitely returning!

Fabulous hotel with friendly staff! Combi of great service, food, rooms and spa make it a memorable experience. When arriving you’re welcomed and staff know you from previous time. Due to injury I received very personal attention and care! Thank you again Leitner family

Very friendly, helpfull team in a spotless hotel with a lot of facilities. Great food, huge breakfast, views and modern spacious rooms. Nearby the center but far enough to enjoy the nature and the big garden.

GERMAN: (English beneath) Schön ein nicht im typischen Alpen-Look erscheinendes Hotel im Jahre 2021 gefunden zu haben -Ersteindruck: klasse -Zimmer: Design-Room= klasse, normal-Room =etwas abgenutzt -Frühstück:klasse -Abendmenue:klasse -Kaffee & Kuchen: Kuchen nein -Pool: tägl. Prüfung (Chlor), reicht für 6 Kraulzüge -Hotelaussenbereich: „versteckt“ in Ecken sind Palletten und Putzzeug -Mitarbeiter: freundlich, correct -Frau Leitner & Sohn Mathias: Präsent und locker - Preis-Leistung: OK (ca.120€/d) empfohlen Alex. Ostfildern 14.8.2021 ENGLISH: Nice to have a non-alps-hotel-look with an extraordenairy decor we expect in 2021. -First impression: great -Rooms: Design room = great; normal room= weathered -Breakfast: great -dinner: great and elaborate u wouldn t cook at home -coffee and cake time at 17h not available -pool: checked every day (chlorine), good for 6 strokes … -Hotel surrounding: small things like pallets and cleaning supplies lay around -Staff: friendly -Mrs. Leitner & son Mathias: present and cool -value for money: OK recommend! Alex, Germany next 2 Stuttgart 14.8.2021