Domaine Val de Roland

This aparthotel is well maintained and in very good condition. The rooms are well-sized and clean. The location is just a few min walk to the center of town, which is a great location in the Pyrenees. There is ample free parking. It is great for families and groups. My only two wishes are 1) there was WiFi available in the rooms rather than just the lobby, which is a separate building; and 2) they provided a little more dishwasher soap and toilet paper if you're staying for more than 1-2 days.

Beautiful location, great for a group. Like new facilities and comfortable.

Good and comfortable apartment. Take care to bring you own piece of soap and personal hygiene items. The complex has a nice swimming pool, half indoors and half outdoors. It has also a sauna.

Excellent location and excellent room!

Place is clearly meant for more extended stays, has kitchen facilities & more. Excellent price, very clean, cute town. Only negative was no shower curtain.

My wife and I arrived at the Domaine at 4-15 p.m. only to find the reception office unmanned, after noting that reception times were clearly stated as between 4 p.m. and 9 a.m. After returning to Luz centre for grocery shopping, we came back to reception, and were allocated room no. 214, which turned out to be the most gloomy room possible, given the fact it was on the dark side of the Domaine. Upon returning to reception,we requested an alternative room on the Western side, i,e, to enjoy the maximum amount of sunshine possible on the balcony, whilst enjoying our evening meal. The response from the young female receptionist was absolutely abysmal, in that to quote her exact words ' For one night only - you are only going to sleep there '. We were flabbergasted at this reply, and were then told to obtain a change meant that the new room would have to be cleaned. We stuck to our guns and were most reluctantly given the the keys to room no.208.which was perfectly placed to receive a further 2 hours of evening sunshine, and was in fact was already clean throughout and most enjoyable that evening. We would suggest, that in view of the above experience, that this employee be sent on the next available Customer Care Training Course, given the fact she does not appreciate customer's valid requests as such, in short, sort this girl out quickly before she upsets more customers of Expedia.com.

I stayed here with my wife and 2 small children recently, we found it a lovely place to stay. The appartments are what you need: clean, nicely decorated, well stocked, everything working as it should. The location was great, close to the centre of the village, yet in a small quiet estate with lovely views. The pool was an added bonus, perfect for the kids and the sauna, jacuzzi and steam room were also enjoyed! Lovely, helpful and friendly staff too. What more could you want?!

Very good value, well equipped for self-catering. Friendly staff. Excellent location for exploring the Pyrenees.

Please be aware when you book this apartment/facility that the beds are not made, sheets are provided and residents make the beds and remove the sheets and towels from the room the morning after they stay. In addition, residents are expected to clean the apartment and the room is inspected at check out!. This was not clear on booking- you get a list of details at reception when you check in.The pool is small and the changing area for the pool was very wet and slippy. The aprtment we had was for 2 adults and 2 children and by anyone's standards was very small. Access to the double bed was at one side of the bed only, the roll out sofa bed was not working and the single bed was in a tiny room, which when you were in the room, nothing else could fit in. The shower was not connected to the wall and so you had to stand and hold the shower, or alternatively have a bath. The apartments however were clean and Luz St. Saveur is a beautiful place. We booked for a single night as we were on route elsewhere but it was very poor value for money.

Luz-Saint-Sauveur is a nice place to stay but don't look for anything fancy. The location is good for trips to Gavarnie (1/2 hour drive). Self catering was good option for our early starts on hiking days. Rather small pool is nice to lay in after long trail in mountains and sauna wasn't bad either.