Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Holiday Inn Express & Suites El Paso West by IHG

7935 Artcraft Road, El Paso, Texas, 79932, El Paso, US

Holiday Inn Express & Suites El Paso West by IHG - main view

About the Property

Recreational Amenities: Dive into relaxation at our indoor pool and stay active in our well-equipped fitness center.
Convenient Dining Options: Savor a delicious meal at our on-site grocery/convenience store, and wake up to a complimentary buffet breakfast.
Business and Comfort: Benefit from our business center, 24-hour front desk, and cozy rooms with modern amenities for a relaxing stay.
Experience the best of El Paso at Holiday Inn Express & Suites El Paso West. Book now for a centrally located stay near top attractions!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 10:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin Bed300 sq feet Internet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioningNeed to Know - Weekly housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

STANDARD ROOM

Non-refundable
Breakfast Included
20% OFF$226.29

$181.03

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
1/4

Standard Room, 2 Queen Beds

2 Queen Beds300 sq feet Internet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioningNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Beds Standard

Non-refundable
Breakfast Included
20% OFF$220.13

$176.1

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
1/5

Standard Room, 1 King Bed

1 King Bed300 sq feet Internet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioningNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$208.34

$166.67

Includes taxes & fees
Suite, Multiple Beds - Photo 1
Suite, Multiple Beds - Photo 2
Suite, Multiple Beds - Photo 3
Suite, Multiple Beds - Photo 4
Suite, Multiple Beds - Photo 5
Suite, Multiple Beds - Photo 6
1/6

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed300 sq feet Internet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Air conditioningNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Beds Suite with Sofa Sleeper

Non-refundable
Breakfast Included
20% OFF$257.03

$205.62

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
1/7

Suite, 1 King Bed

1 King Bed300 sq feet Internet - Free WiFi and wired internet accessEntertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; cribs (free) available on requestComfort - Air conditioningNeed to Know - Weekly housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Suite

Non-refundable
Breakfast Included
20% OFF$257.03

$205.62

Includes taxes & fees

Guest Reviews

8.8
Excellent131 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the convenient location.

Categories

Cleanliness8.8
Service9.2
Location9.8
Room Quality8.2
Amenities7.8
Value for Money8.7
Food and Beverage8.8
Overall Experience9.2

Select topics to read reviews

M
Matthew
Verified booking
Standard Room
Stayed in Jan 11, 2024

"Excellent"

8.0

The hotel was very nice and the staff were very helpful I had all my gear shipped there and they did a great job of getting me going.

Helpful?
B
Belinda
Verified booking
partner
Standard Room
Stayed in Jan 8, 2024

"Good"

6.0

Facility and amentities look clean and newer. Checkout at 11 and we were getting ready to leave the room 8 minutes after 11 when housekeeping tries to barge into our room without knocking or announcing herself first. Very strange and uncouth for sure.

Helpful?
P
Paulette
Verified booking
Standard Room
Stayed in Jan 6, 2024

"Exceptional"

10.0

Nice remodel and accommodations nice very good breakfast

Helpful?
A
Alonzo
Verified booking
Standard Room
Stayed in Dec 17, 2023

"El paso trip"

10.0

Great location, plenty of near by restaurants and very clean rooms.

Helpful?
E
Elaine
Verified booking
Standard Room
Stayed in Dec 1, 2023

"Good"

2.0

Hotel is charging full price as it’s being remodeled with mess occupying entire lobby, no business - work Office, no vending machines, no pool.

Helpful?
C
Concepcion
Verified booking
family
Standard Room
Stayed in Nov 14, 2023

"Exceptional"

10.0

Great hotel!

Helpful?
N
Nadia
Verified booking
family
Standard Room
Stayed in Nov 5, 2023

"Exceptional"

10.0

They have a good service and they just remodeled is very nice and clean

Helpful?
V
Vanessa
Verified booking
Standard Room
Stayed in Oct 18, 2023

"Exceptional"

10.0

The rooms are remodeled, very clean.

Helpful?
J
Jose
Verified booking
family
Standard Room
Stayed in Oct 15, 2023

"Exceptional"

10.0

Room was cleaned, the facilities were well, and nicely stocked. The issue was with the front desk and their lack of communication. Upon arrival from the airport we called the front desk and spoke with a woman regarding our late check in. She clarified and confirmed that we would not be charged a no show for showing up after midnight and reassured us that she would leave a note to the next shift. Unfortunately, when we arrived to check in around 2:24AM, worker who claimed she was the supervisor, informed us that we had been charged a no show and that she would have to reinstate us and charge us an additional night to rebook us. We explained that the earlier shift had left a note. Worker continued to say she understood but that there was nothing that she could do because after 2AM their system resets. Unfortunately, her employee failed to communicate this information to us. Had the employee who confirmed we would not be charged did not relay this information to us. Otherwise, this would have determined our course of action. The lack of customer service and compassion for their customers is the biggest issue. She never apologized or tried to come to a reasonable accommodation for the inconvenience that her own employee had caused.

Helpful?
F
Francisco
Verified booking
Standard Room
Stayed in Oct 14, 2023

"Exceptional"

10.0

Very well remodeled and clean

Helpful?
Previous
Next
45
6
78