SpringHill Suites by Marriott El Paso

The property was under renovation, but it was still very clean and very well organized

I can’t say there was anything other than maybe just the ice machine on the second floor didn’t work, but that’s it

I love staying with them, it’s my first time at this one but I loved it just as their other Hotels, clean, and they are making it new and yet good, I love the way their rooms are. Overall stay was good.

el desayuno bien, basico pero bien! se acaba rapidisimo!

el servicio no es tan atento son como mas secos, no muy agradables las instalaciones requieren remodelacion en varias areas

I didn’t like that when my husband slipped in the shower went to front desk and got no help. Should have called 911.

The rooms were roomy and nice looking.

The air unit was placed at the far end of the room and couldn’t cool the entire space, so it was hot unless you were directly by it. Also they are the only hotel I’ve been to that doesn’t offer complimentary coffee. They even refused to make a pot of decaf at breakfast. So this older lady with a heart condition didn’t get to relax with coffee to start her day. The pool had trash in it from the overfilling can. There wasn’t enough shade, we had our umbrellas and was burning. No towels by the pool even told the front office and in the morning still no towels. The chairs in the pic are those lounge chairs but in reality they are well used uncomfortable sitting chairs which burnt sitting in them unless you had something over it.

Breakfast was ok, other Marriott locations have been better.

We were in room 218, noisy water pipes, ac was unable to be adjusted so room was hot at night, pillows on the couch were stained, pool was dirty and had lots of leaves in it.