Holiday Inn Express Hotel & Suites Picayune by IHG

Stayed one night to be near a hospital my grandma was in.

First no ironing board in room, I did get one at desk and brought it myself to room. Then there was no hair dryer, no one answered phone so I went to lobby was told since so many people steal them there kept at front desk. That statement along means to Me the people staying at this location are questionable so now I’m on guard. Then no juices at all for 2 days was told truck didn’t show up ? Trash inside and outside not being changed out daily , in evening a few guys were drinking beer in lobby and desk attendant sitting and flirting with one of them, she was not drinking . Then my plans changed I didn’t need to stay a second night , I was told sorry you booked through 3rd party can’t help you .so I stayed and really didn’t need to. Oh and my ice maker wasn’t working on 3rd floor had to go to Second floor every time I needed ice. Trash sat out in the hallway mostly food containers and bags. This was my first bad experience with holiday inn ever. What a waste of money . And last comment the bath room is not user friendly towel rack on The other side from shower , toilet took 2 times to flush the shower had strong flow but the sink almost no pressure .

The area was decent

The service was horrible. The rooms wasn’t clean. The bathtub was gross and the microwave. I let the front desk know and all she said was I’ll let management know. There was nothing to drink for breakfast it was a total disaster and I have yet to receive a call from a manager regarding my service.

It was clean.

Pool room was stinky and water was not clear.

The place was quiet & convenient. I will stay here again.

This was by far the worst Holiday Inn i've stayed at. The bedding and towels were severely stained. The towels apoear to be Econo Lodge towels. The bathroom fllor had hair and the toilet was not even clean. The bathroom drain was slow as well. This was NOT a good experience.

Great location and clean rooms! We were able to check in a little early which was super convenient and much appreciated! We are from the area, and would definitely recommend.