InTown Suites Extended Stay Prattville AL

Nothing

Everything

The receptionist area was nice and LaConstance was very helpful.

The accomodations did not meet our expectations. The traditional rooms are not the rooms shown on the site, the side our room was on smelled like urine, the bed and linens looked clean, but the room was very out dated with an old smell, carpet was old and stained and it appeared that someone had attempted to break in where the lock mechanism was on the door. It was not for us. We decided not to stay and the room was cancelled free of charge.

The staff was GREAT NO PEOBLEMS

The room should have had black out curtains

Nothing was disappointed in the whole place .

Nothing

It was not Prattville one it was the Montgomery location off of Eastern Blvd South place they took 1110.00 dollar from me for 3 weeks the first day I didn't stay they had to spray so I went to another hotel until I thought they did the room while I was away pull back up the next day to my room to see the door wide open cause they just sprayed it was out of this bad and I was traumatized by the whole dealing with the room full of bugs they would not give me my money back I had to sleep in my car and call the police to come get my money for me the police advise them to refund my whole thing but they lied and gave me back 600.00 dollars I'm still trying to do small claims court

Give me my money back and that would of been all and Jennifer needs to be in jail the way she treated me and the staff