Holiday Inn Poughkeepsie by IHG

Decent hotel for the price in a good location

The hotel management took a very long time to explain to me what was going on with the accidental double booking that was done over booking.com (I had to call them 3 times), and they did not answer booking.com when it sent an automated or a manual message asking for a refund to be approved. Eventually I managed to sort it out with booking.com staff and get a refund for the night that had been booked twice, but that was a very painful process. Also, the cleaning staff somehow managed to lose part of my pyjamas when they cleaned the room…

Decent hotel for the price, in a good area.

The hotel management took a very long time to explain to me what was going on with the accidental double booking that was done over booking.com (I had to call them 3 times), and they did not answer booking.com when it sent an automated or a manual message asking for a refund to be approved. Eventually I managed to sort it out with booking.com staff and get a refund for the night that had been booked twice, but that was a very painful process. Also, the cleaning staff somehow managed to lose part of my pyjamas when they cleaned the room…

First room was in basement, as soon as we got out of the elevator it smelled moldy and there were air purifiers all down the hallway, once arrived at room door connecting to storage room was open and did not close and the outside door to storage was also opened, felt u safe. We were offered a room upstairs, it looked nice clean and organized. It was very late and Fido price until the morning there was mold in the ceiling.

Front desk staff was nice!! It's nice that coffee is always available. The hotel hallways and room had a funky smell to them. Also, only a couple of the tv channels worked.

Didn't have a restaurant and 3 bars, pool was shut down and I was overcharged for the room.

The sheets felt wet and the room had almost a mildew smell to it. The floor looked like something

The room smelled like mold, the TV didn’t have all of the channels advertised (no kids channels) and also didn’t work for streaming. We were traveling with two small children, so the TV not working was very inconvenient. Dining and bar was closed the whole time we were there (Friday to Saturday). Definitely not worth what we were charged for the room.

Not recommended

it was an Okay stay nothing special.

I feel you should not pay extra for breakfast.

Na