Sami Atacama

Un lugar con mucho potencial y cómodo, los dueños muy amorosos y preocupados. Muchas gracias 😊

We had an unfortunate experience with the lady running this hotel. We did not book online, as we wanted to see the rooms and property before committing. I communicated with her through WhatsApp to ask if we could come by. When we arrived I asked to see the room that was available, and she was very hesitant to allow me. She said normally she required guests to register and pay before they can see the room. When she did take me to see the room, I casually asked if there was hot water, she got angry and said these are the kinds of questions that will be answered after we have registered and paid. She wouldn’t let me see any other areas of the property and lectured me on how she doesn’t have time to show rooms to every guest who just shows up. This hotel was a top result when I searched on forms like Priceline. I imagine that most people book online and pay in advance. This hotel must be used to selling their rooms online, and doesn’t feel the need to practice good hospitality to prospective paying guests, as most guests have already paid before they show up. From what I did see, the rooms were dark, the property looked shabby, and there was loud music and guests in the pool area. I’m glad I went in person instead of booking online. We ended up staying a few nights at La Rukka and at Ittai Hotel. Both places had lovely hosts who were happy to show us the rooms and property, and answer any questions we had, including if there was hot water!

loved our time, clean pools, hot jacuzzi and free lifts to the town

a bit far to walk but no problem with transport

This is a great place. Service was friendly and timely. The team offered tours, transportation to the town and even snacks to go. Humble rooms but extremely clean. Big bathroom, well equipped. Peaceful, quiet place with very friendly people

Foi uma experiência muito válida, bom café da manhã, translado até o centro da cidade incluso, ótima experiência

Nos fue genial. Estuvimos gratamente sorprendidos por varias entregas: 1. unos desayunos de lujo (bella presentación, abundantes y variados), 2. una fogata privada bajo las estrellas, 3. un refrescante jacussi luego de un día en el desierto. Por sobre todo estuvo la atención de la Mari, quien nos atendió en todo momento, con dedicación, calidez y una sonrisa. Muchas gracias

Cómodo e increíble antención

Exelente estadía muy buena la atención, tranquilidad y hermoso lugar, lo recomiendo 100 % me encanto

The lady who works here is so lovely! We arrived quite late, having some hassle at the airport and didn’t have dinner yet. Even though the kitchen was closed and our Spanish is not great, she offered to cook some food for us so we wouldn’t go to bed hungry. And this kind of service continued throughout our stay; breakfast could be serve when how and where ever you preferred. There are some cute dogs and cats walking around and there even is a small pool and jacuzzi which is great for chilling after a hike or trip in Atacama. The rooms are cleaned everyday and are very nice and cool (fan is also available). Only cons: parking is available but quite limited and you will block each other, which can be inconvenient with some guests having to leave earlier than others. Twice this became a bit problematic but was eventually solved. And WiFi can definitely be better. However, we would stay here again if we would come back because the service and the rooms (good rate as well) were great !