Holiday Inn Hotel & Suites Lima by IHG

the fact I got changed 2x for 1 room

Blood on comforter they were good at replacing. Staff was friendly breakfast wea hot and good

Wouldn't have stayed if i known the pool was in repair feel like that should have been stated on the website wanted to go swimming

The room was comfortable the bed and pillows are the best. The location is perfect for where we go and visit our daughter. The staff was very friendly and understanding.

The bathroom smelled like cigarette smoke.. it was gross we told the front desk about it and also the shower curtain rod was falling down, they came in and fixed that while we were out. But morning #2 woke up and could smell cigarettes again, next time we are going to stay on a lower level had no issues on floor 2 but 4th floor was not good..

The beds are extremely comfy, pillows feel like home! The staff were all super friendly.

The toilet was low to the ground, and hard to flush

In need of an upgrade. It’s showing it’s age.

When we got there people outside the front door were spooking pot, and I have asthma and had to breathe and smell that, skunk farm, and just not a good look for a property for decent people. Front desk lady was very pleasant and friendly, and also very welcoming. Got up to the room and it was very run down and toilet and shower had peeling and just very old to step in. Slippery. Furnace vent was disgusting, looked like no one clean the vent in 10 years. The bathroom door was so dirty, just black all over the side as you open it. They provide a kitchenette with no silverware, and a filthy old coffee maker. For 2 people only gave us 1 bath towel each, that was very cheap and rough, felt like I was wiping with sandpaper.

We rented a suite. It was clean, updated with quiet surroundings. What I didn't like was the fact that breakfast wasn't free like most hotels. We did not eat breakfast there but went down the street to LULU'S Diner and had a great meal there

We booked 3 rooms together and it was nice to be all be there together.

I booked this particular place for the indoor pool and when we checked in they told us the pool was closed because they were draining it and cleaning. It looked like the pool had been closed for quite some time because there was algae in the water that was half drained and the entire 4 days we were there they were not working on the pool in any manner. Also, and this is my own fault, I didn't notice that we had to purchase our own breakfast if we wanted to eat. The menu was very very pricey considering all the restaurants within walking distance from the hotel. We never used their restaurant at the hotel.