Hilton Garden Inn Twin Falls

Grande chambre avec literie confortable.

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Clean, easy in and out. Staff was friendly.

A little pricey for not including breakfast.

Beds were comfy

Wish the breakfast was free and the shower didnt have much water pressure.

Always a joy to return here because it is everything you love about the Hilton Garden Inn and more: clean, everywhere you look (actually, spotless)… a well-equipped fitness room (free weights and a scale, too)… complimentary coffee in the lobby well before breakfast… computer/printer right in the lobby… friendly housekeepers ready with all the extra towels you might need… a safe and well-lighted parking area… and especially efficient and personable staffers on the front desk who really make you feel welcome. We want to thank Jean for helping us select just the most perfect room for our needs (a 1-Bedroom King Suite with an accessible tub and screened windows that open for a breeze). Nicely done, GM Christopher. We shall happily return — again.

Clean, friendly staff

Needs a free breakfast choice

It was convenient and clean. Parking was convenient.

Let me tell you a tale of two Hilton Garden Inns, one near SEATAC and the other in Twin Falls. 2 weeks ago, on our way to Athens, Greece, my daughter and I had our flights cancelled (among other crazy things that happened). I arranged to stay at the HGI at SEATAC. When we arrived there, the staff was friendly, professional, kind, and sympathetic to our plight. I walked away from that experience with great regard for Hilton as a company. Then, 2 nights ago my husband and I arrived at the HGI Twin Falls. The staff was unprofessional. They held on-going conversations at the front desk while they were checking us in. They made us do things repeatedly. The technology at the front desk wasn't working so they gave us a back up key. It didn't work and we had to go back down to the counter. They asked me to give my name repeatedly. Then, they made me wait at least 10 minutes while a front desk night auditor signed onto the computer, all this to get a room key. Let me be clear- they were aware of this issue BEFORE we arrived and they could've logged onto the other computer instead of running us around. The lobby had tote bags, baseball caps, and other items for sale hanging off the shelves. It looked tasty and made this hotel look low class and shabby. The bed was hard. The sheets were rough. I am a Hilton Honors member and have been since the early 2000s. I stay at Hiltons all over the world and the company is my 1st choice of place to stay. When I arrived at this hotel, they told me that I couldn't obtain points for the stay because I purchased it through a 3rd party. It's ridiculous! I chose this hotel, which was more expensive than those around it because it was a Hilton. I will rethink this in the future.