Palau Green Village

Clean and spacious apartment, comfortable bed, plenty of hot water. However, a socket is needed in the kitchen area and a small shelf for soap and bottles in the shower.

El tamaño del apartamento esta muy bien, con una pequeña terraza y jardin a los lados. El personal muy majo y la ubicación excelente. Para ir con las mascotas está genial porque muy cerca hay una playa que admite perros. Si tengo que poner un "pero" es que nosotros estuvimos 11 días y no te cambian la ropa de cama ni las toallas en todo ese tiempo.No me parece normal para un cuatro estrellas y es la primera vez que veo algo así. El resto todo muy bien.

Mooie en schone accommodatie, strand en centrum op loopafstand. Leuk barretje voor een koffie, drinken of andere versnapering.

Positive factors: the location, staff are nice, pool is great and the premium apartment isn’t too bad. Negative factors: walls are so thing the noise is terrible, not enough kitchen supplies, garbage should have a note of how to do it properly, we have to clean after ourselves, there is no cleaning service until we leave ( eventhough we pay for it) , pillows are terrible it feels like we are sleeping on rocks) , we don’t get extra toilet paper or garbage bags. The operator didn’t tell us about the including price of the fees until after the fact.

You need a car to get your groceries. There’s nothing on the park. Staff was friendly although; You will be asked to pay all kinds of extras at arrival including money for cleaning. If you desire a clean set sheets or towels, you have to pay. If you would like to have your room cleaned, you have to pay. But you have to clean the dishes yourself and takeout the garbage otherwise they will keep your deposit. This will be checked before you leave. Our two room apartment was not located at the pool which was a blessing. The apartments are quite noisy. Some of the smaller apartments are tugged away. It’s great to be in walking distance from the ferry to Madelena and restaurants. There’s a beach close by, which looks out over the harbor. We will not be going back here.

Nice place. But get a room on first floor. We didn’t and the room was dark, and never sun on the teresse.

Receptionen er komplet håbløs, langt fra imødekommende og gammeldags. Ved ankomst skulle jeg finde min kvittering fra Hotels frem og maile den til dem - de kunne ikke se at jeg havde betalt. Vi havde valgt en premium lejlighed med udsigt til poolen - det fik vi ikke og opgav at forklare det til personalet. Vi boede sådan set i et hul bag en stor hæk og fik intet lys ind i lejligheden. Vi satte havemøblerne ud på vejen bagved for at få lidt sol. Lejligheden er meget sløjt udstyret og de fire stjerne skal man dælme kigge langt efter. Beliggenheden i forhold til byen er ikke god. Eneste positive ved opholdet er den café der er tilknyttet. Lækre drikkevarer, god kaffe, gode komplimentære snacks ved køb af drikkevarer, og god betjening.

Cons: We were put off by the fact that they gave us so many instructions on the recycling so they can charge us 70 euros for cleaning services and in 5 days no one ever came into the room to clean anything. On top of that we were asked for a 100 euros deposit for kitchen cleaning and on the last day one lady came to investigate the kitchen so we can get our deposit back. Mosquitos every night due to the gardens around the apartment. Pros: Nice and quirky area Quiet 10 mins walk to the restaurants in Centre Palau Nice small pool area surrounded by palm trees

Die freundliche Frau an der Rezeption zeigte uns zu Beginn, wo dass wir Supermärkte und gute Restaurants in der Nähe von Palau finden, was wir super fanden. Für weitere Informationen war das Personal immer zu haben. Leider ist der Boiler während unserem Aufenthalt um 23:00 in der Nacht kaputt gegangen. Obwohl die Rezeption dann natürlich geschlossen war, hat uns das Personal in der Nacht super geholfen. Wir waren sehr zufrieden mit unserer Unterkunft und können sie gerne weiterempfehlen.

We spent a week at Palau Green Village as a family with one 4-year-old. We loved the location of this residence and the overall ambience. The sand/pebbles beach was just a 2 minute walk through a cute pine forest away. Also, the residence has a nice café/bar with excellent drinks (we got a Sardinian style Gin Tonic with herbs- it was amazing!) and the staff was very friendly and helpful. The pool was in the center of our apartment complex.The apartment itself is well-equipped and it was clean. However, (and this is why I give 4 stars), we found the communication of what was expected of guests should be improved. A couple of things: 1.) we booked through a third party which had some information differently than their policy. For instance, we were told check-out is at 10 AM but when we arrived they told us check out is at 9 am. Also, certain fees were not disclosed to us ahead of time. We needed to give a 100€ security deposit in cash only. It’s the hotel’s responsibility to regularly update their website and partner information to make sure the information is accurate. It seemed a bit sketchy at first. 2.) There is a hefty cleaning fee of $80, yet we were not told that we had to bring out our own trash at departure, let alone where to dispose it. Also, the kitchenette is not included in the cleaning fee. If the kitchenette seems dirty, they will take $50 from your security deposit. 3.) check-out is at 9 am sharp- but the reception does not open till 9 am (in our case it opened at 9:15 am. You need to be there to receive your security deposit back, so we couldn’t just leave the key in a key box. 4.) reception/café hours: the reception hours fit the overall Italian way of life, that is, they were closed between 1-4 pm, leaving their hours to 9am to 1 pm and 4pm to 8 pm. This is a bit tricky for travelers, especially since most flights from Olbia arrive in the early afternoon or late in the evening.