Four Seasons Hotel Mumbai

The area around the property is mostly slum

Staff was great

Too much artificial fragrance smell everywhere. Would advise to switch to natural smells. Neighborhood around hotel not clean, no place within the hotel campus to walk. Staff was very good and so was the breakfast.

Amazing service. A++

Only thing that was not good in this property is the view from the Room. Rest the property is excellent.

NA

The hotel needs to re-evaluate their air freshening strategy. They are using synthetic perfume sprays everywhere in high concentrations which caused us severe headaches. We had to specifically ask them for an air purifier and sheets without the fragrance. The first room we were allotted had roach spray smell. We complained and they moved us to a better one. The horizon views from the sea facing rooms are marvelous but look down and you can’t unsee the conditions around the property. The staff and service were very good (credit where it’s due).

They upgraded me to a suite so I was very happy

All staff are very kind and helpful. The place can be noisy though at late night as the adjacent walls seem to be thin. Laundry service didn’t come on time which was disappointing as it is costly. A lot of workers around to help when needed. Disappointing that the hotel doesn’t have a recycling system in the rooms considering global warming etc. Everything goes into one bin.

Great property