Trailhead Lodge

Place was absolutely beautiful. Everything was perfect. Highly recommend staying. Will definitely be back.

To be clear, the room and property are nice, and clean. If I am paying close to 300 per night (hotwire secret rate too) for what is described as a 4 star hotel I would expect a 4 star hotel. The rooms all have kitchenette spaces (no oven). So definitely shop if you want to save money. There are no sundries or food available on site. Free coffee/tea in lobby. The room itself is beautiful. Pool, gym, and hot tub very nice as well. There is no housekeeping service unless you book and pay at least 24 hours in advance. I think this is absurd for what the room cost was and what the description we were getting was. There is a gondola at the door of the hotel, this is a big plus. There are a couple stores at the base village. Steamboat runs shuttle service to town for free. If your looking for a self maintained condo stay this is great, but dont be fooled into believing it is a 4 star hotel.

Everything was great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My husband and I stayed in unit 3108 for 5 nights and it was reserved through Wyndam Resorts website.In it's description it states it is mountain view which is NOT the case. In the description it should state daily housekeeping is not included unless you pay for it.There were plenty of towels and toiletries to last your stay and if you needed anything the staff does address it. I just think we should have known on the website or told at check in about the housekeeping policy.The staff was friendly and helpful. The kitchen is small but well stocked with all utensils,dishes and pots and pans. Dishwasher too.Only a cooktop no oven. Microwave, toaster, coffee maker with filters, and tea kettle.Only spices were salt and pepper so if you want to do cooking plan accordingly. Laundry is in unit with detergent included. Very handy. The property is clean and very well kept.Three hot tubs were just the right temp. and felt great after a day of skiing. Also an outdoor heated pool. Two robes were in unit and were very useful for walk to the hot tub. My husband used the gym and said is was sufficient for a hotel facility. We did not use the game room, but it looked nice and never seemed crowded. The Wildhorse gondola is just steps away from the property and drops you right in Gondola Square near to Steamboat Gondola. No need to ride a shuttle to the slopes. There also is a free shuttle service that will take you wherever you want to go. We only used it once to take us into town(about 2.5 miles). You only need to call and let them know where you want to go. We did tip the driver. We walked back to Trailhead from town and with about 3.5 feet of snow on the ground they did have sidewalks plowed the entire way, so no worries about walking along the road. Great to know if you want to do walking. Grocery store, Walmart and several restaurants were about .5 -.8 mile away. We walked there daily. Overall a great location and we would definitely return. We did not have a car but there is a garage and ski storage in the garage with a heated boot room too.

We loved everything about it! Hope to return next year!

We rented through VRBO for a long weekend in Steamboat. The condo was beautiful. Very comfortable beds and linens, warm fireplace to help dry out equipment. The only thing I would have preferred would be a bigger refrigerator. We ended up using the porch as a fridge. I especially liked all the coat hangers everywhere for all the gear. It helped to keep the area neat and dry. It’s the small details like that that would bring me back. The outdoor pool was heated. It was still too cold for my taste but my son loved it. There are actually 3 smaller hot tubs instead of one ginormous one which is also nice for relaxing. Less creepy for sure. The location is perfect for access the ski area via the Wildhorse gondola. It is literally steps away from where you store your skis.

We rented a condo through Tripadvisor that was handled by Retreatia. FIrst, Tripadvisor has been working diligently trying to fix a wrong. We had a maintenance issue with water pressure from check in. Apparently the cleaning crew never reported low pressure and no water in one sink. The issue escalated daily to where our toilets had to be flushed 6X and we hoped that would work. Retreatia kept trying to pass the buck to Trailhead maintenance. Retreatia was our point of contact. They did not return calls after the first one on day one. They finally showed up on our last day and it was an easy fix. They are extremely unprofessional and I will never rent through them again! I am sorry Trailhead because you did try to help. But this was the only way to review Retreatia.

Exceeded Expectations!!!

We love this property! The staff is always very friendly and helpful, without being overbearing. The location is really convenient and we love the Gondola that is just steps from the front door that takes you directly to the mountain. This makes it very convenient for skiing! The rooms are beautifully decorated and very comfortable. The hot tub area is beautiful and very welcome after a long day of skiing. The hot tubs are big and there are three of them, so they were never crowded. My only suggestion for improvement is that the towels for the hot tubs were an issue every day that we were there, as in they were always out of towels, but they tell you not to take towels from your room. The shuttle service is excellent. They will take you anywhere you want to go in town, they arrive quickly and every driver we encountered was very friendly and gave us great advice and tips! The game room and lobby areas are very inviting and comfortable. Keep in mind, there is no daily maid service (unless you pay extra), but that did not bother us. Overall, this was a great trip and we would recommend this property and plan to return!

Good overall but studio was too small for a family of four