Villa Diana Bali

Very nice place to stay, away from the hustle and bustle but still close enough to shopping and clubs and restaurants by taxi. Great rooms , staff and pool. Breakfast could be improved though

Lovely rooms and pool,staff always very helpful. Had a couple of problems with the aircon which were attended to and fixed straight away. Thumbs up to the maintenance crew. Excellent WiFi throughout the complex. 3rd time I've stayed here.

Lovely, quiet hotel. Nice size room, clean, lovely gardens and pool. Breakfast was nice. Not far, 5 minute walk to shops, restaurants

Mix bag this one. The grounds are very nice including the pool. Staff are nice and friendly. The rooms need a serious update though. Linen is old and looks like it's been going through the hot wash since the 80s. Very dusty rooms that haven't been cleaned properly (no idea what the cleaners were doing every day). The shower head barely reached my chest so had to squat in the shower to wash my hair. The hotel is near the river so make sure you have insect repellant. It's ok but it really needs a good clean, fresh linen and a bit of care to make it passable.

Absolutely loved our 2 bedroom villa with a private pool which gave us privacy to relax and swim anytime. The staff were outstanding and were so pleasant to deal with.

I am very disappointed from the service I received from both the hotel and the booking agent. I made my reservation and paid for it almost 3 months ago and when I arrived I didn't received the room that I had paid for- the deluxe one, but pushed in the standart one - everywhere ( expedia, booking, the official site of the hotel) are properly given one and the same pictures of the deluxe room so there wasn't any way to make mistake in recognizing it. After 30 min. discussion with the receptionist he kindly explained us that they sell both standard and deluxe room on the same price and our room was OK ( I paid extra for the deluxe one), meanwhile I saw from outside 2 free (empty and cleaned) rooms which looked almost the same as on your pictures for deluxe room and asked to change my room but the receptionist couldn't because he expected guests in one of the room (and they have paid for exactly for that type room) and he doubted if he could give us the 2nd one...We tried to receive our money back and just to take the risk to go in another hotel, but they couldn't do that due to the fact that our reservation is via Expedia.com. I asked when will be a deluxe room available, but the 1st possible date is almost when we( me and my boyfriend) leave...Finally after praying (literally praying and begging) I received the 2nd free room on the 1st level, but even this room is far from the deluxe one-For the whole situation I sent an e-mail to expedia and I still don't have any feedback

We stayed in a 3 bedroom villa (Villa 1). The staff were so friendly and accommodating. The villa itself wasn't so great. Out of 3 toilets, one didn't flush from day one and another one only flushed sometimes. It was very inconvenient having only 1 toilet between 7 people. Both my daughters rooms had stained sheets on the bed quite often but the staff were happy to change them each time we asked. The shower in the upstairs bathroom had very poor water pressure and for some reason, only had 'bursts' of warm water otherwise the water was continuously cold (I know it's hot there but when you got out of the pool at night, a warm shower would have been nice). I ended up using the outdoor shower in my daughters room most of the time as that had hot water. Out of the 3 bedrooms, 2 smelt like mould which was quite gross. My sisters booked a room in the hotel part and had to scrub the shower and bedroom wall, as well as clean the A/C to remove the mould. To be honest, the cleanliness of the facilities were far from great! I also found that there wasn't much within walking distance and a number of taxi drivers had no idea where it was. One taxi driver just kept driving til we told him to let us out at Seminyak Square and we had to get another taxi back to the villa (total fare cost for that was around $10 AUD....expensive for Bali cabs). The only thing this Place had going for it was the staff. For the AUD $3000 it cost us to stay there, the facilities were very disappointing.

Stayed for 6 nights. It was pretty quiet and seemed less than half full. The hotel is on a back road and not near to anywhere. It takes about 10 minutes to get to where you want to be. The rooms on the top floor have a shower problem. I asked 4 times in the first day to look at it and fix it. Workmen went up to my room but without tools, so nothing ever happened. Water pressure and temperature are a big problem. The swimming pool shower in comparision is amazing. I think the more expensive rooms dont have this problem. Also, the towels are very old and break apart when drying. Swimming pool, staff and breakfast were good. I enjoyed my stay here but next time Id be looking for something else as there are so many places to stay.

Facilities and cleaniless a bit unsatisfied, water in the toilet n during shower taste so weird. Overall ok worth money to stay.

Situated in quite area, within walking distance to most things, lovely garden and nice breakfast they make great coffee.