HOTEL MYSTAYS Sapporo Aspen

The hotel was very close from the Sapporo station, about 5 minutes walk. The breakfast buffet was excellent, variety of food and drinks. The room was minimal but very clean.

Bathroom situation could be improved. The bathroom sign says, the door must be closed when showering or taking bath because steam will trigger the smoke alarm to go off if it’s opened. So it made the room steamy for a while after showering.

The location is good.

Shockingly Poor Service. As a 20-year resident of Japan, this was without a doubt the worst hotel experience I have ever had. After I accidentally booked a smoking room, the staff was visibly annoyed, downgraded us to a smaller non-smoking twin room, and rigidly refused to refund the ¥10,000 price difference even after Booking.com intervened. This property's combative attitude and predatory, archaic policies are a complete violation of Japanese hospitality—avoid at all costs.

Für uns war die Lage neben dem Bahnhof entscheidend, um am nächsten frühen Morgen mit dem Zug weitetzureisen. Auch die Avis Autovermietung liegt nah bei dem Hotel, ebenso die Innenstadt von Sapporo auf der anderen Seite des Bahnhofs. Das Zimmer ist ausreichend groß. Bad/WC haben die normale Container-Größe. Die Matrazen sind gut. Das Frühstück ( ab 6:30) konnten wir nicht ausprobieren, da unser Zug schon um 6 Uhr startete.

Nichts

ロケーション クオリティの良いのに値段が比較的安くてとってもお得だった

コップを洗ってもらえなくて残念だった