Grand Hotel Fasano

Das Hotel liegt an einem wunderschönen Ort direkt am See – eine traumhafte Lage, die kaum zu übertreffen ist. Die gesamte Anlage ist sehr sauber und gepflegt. Besonders der direkte Seeanstoss lädt zum Entspannen ein und macht den Aufenthalt ausgesprochen angenehm

Wir waren am Abend im Restaurant essen. Die Speisekarte war eher klein gehalten, und ich habe mich für das Rinderfilet entschieden. Leider war die Portion so klein, dass sie dem Preis in keiner Weise entsprochen hat. Ich musste später im Zimmer über den Zimmerservice ein weiteres Nachtessen bestellen, um überhaupt satt zu werden. Als ich im Restaurant darauf hingewiesen habe, dass mein Sohn und ich noch Hunger haben, wurde mir erklärt, dies sei „französische Küche“. Diese Begründung kann ich nur schwer nachvollziehen. Für ein Abendessen ohne Wein über 100 Euro zu bezahlen und danach dennoch erneut essen zu müssen, entspricht nicht meinen Erwartungen an ein Restaurant dieser Kategorie. Ich möchte dies nicht als Vorwurf, sondern als ehrliches Feedback verstanden wissen. Das Preis‑Leistungs‑Verhältnis hat für uns an diesem Abend leider nicht gestimmt.

Es ist ein traumhafter Ort, wie im Paradies. Von vorne bis hinten einfach perfekt. Einziger kleiner Kritikpunkt: das Badezimmer war etwas klein und es gab keine Regendusche-die Badezimmerausstattung war etwas veraltet. Das schmälert den tollen Aufenthalt aber kein bisschen.

The Grand Fasano is undoubtedly a beautiful hotel, but there are several important considerations to be made. Unfortunately, the value for money has become increasingly difficult to justify. Several years ago, a double room with a lake view during the same period cost around €300 per night. Today, for the same room category and time of year, the rate has risen to a staggering €450. What is particularly surprising is that the condition of the rooms has not changed in the slightest: the same amenities, the same furnishings. The increase therefore feels entirely unjustified. Service quality: The service in the lobby also falls short of what one would expect from a five-star establishment. Waiting times are long: it takes quite a while before someone comes to bring the menu, and just as long to place an order. Moreover, the lobby itself is not especially welcoming. Unfortunately, the real issue with the hotel lies in its owners / management (the Mayr family). There appears to be little genuine interest in guest feedback, not even from long-standing clients. Suggestions for improvement and complaints are effectively disregarded. They seem to follow their own agenda, and there is a noticeable lack of international experience in managing guest relations. This is a pity, as it ultimately risks eroding the trust of their clientele. As for the restaurant, Il Fagiano is good, but far from exceptional. Having dined at many Michelin-starred establishments, I can say it does not compare. The menus have not been updated in years, and the prices are decidedly high for what is offered. Finally, a word of caution for prospective guests: the view over Lake Garda is truly magnificent, but if you book a room without a lake view, be aware that the hotel is located on one of the noisiest roads in the area. It is important to know what to expect. In summary, this is a hotel that relies heavily on its location and views, but no longer delivers the value or level of guest care one would expect from a property of this category.

Très bon petit-déjeuner

Il faisait un peu froid dans les chambres

GHF is beautiful, elegant, with a relaxed feel much to do with the warm, friendly and helpful staff. Staff is responsive and available. Accommodations are very nice, and housekeeping is wonderful. The property is stunning, and right on the lake. It is meticulously cared for, both outside and inside. Food, and breakfast buffett selections were amazing. Can't say enough about all the staff, with a special "shout out" to Guilia and Stefano, the concierge. Complete perfection.

My family and I just spent four glorious days at Grand Hotel Fasano. This was our second stay and we were beyond excited to return! The property is simply stunning, with fabulous views of Lake Garda. The staff go above and beyond to assist you and are always available to meet your needs. The hotel rooms are very spacious, well-maintained, and accommodating. Each of the restaurants offer a delectable menu, representing the local cuisine. And, the breakfast buffet has a wide variety of dishes to meet everyone’s appetite! We will DEFINITELY return!