We originally wrote a review whilst we were still at the hotel, but now that we are home, we felt we had to write another one because this holiday truly was something special.
From the moment we walked into reception, we were welcomed with the warmest smiles and made to feel instantly at home. It honestly felt like we were returning guests rather than first-time visitors. The entire reception team were absolutely outstanding — professional, kind, caring, and always happy to help with anything at all. We have stayed in many hotels over the years, but without question, this was the best reception team we have ever experienced. Every single member of staff was amazing, and even now, sitting at home writing this, we can still picture those wonderful smiles.
The restaurant staff, waiters, waitresses, bar staff, housekeeping team — every single person worked so incredibly hard whilst always remaining friendly, cheerful, and approachable. The restaurant manager was constantly smiling and making sure everything ran perfectly. Service was quick, efficient, and always delivered with genuine kindness.
The bar staff were lovely and so chatty, making every visit enjoyable. You are not supposed to have favourites, but we definitely did! They helped create such a relaxed and friendly atmosphere every single day.
Housekeeping also deserve huge praise. The hotel was spotless throughout our entire stay, and the chambermaids/chambermen were always smiling and so efficient.
Now to the two amazing entertainment ladies — what an incredible job they do! We have honestly never met entertainers quite like them. They were bubbly, energetic, welcoming, and constantly encouraged everyone to join in the activities, even when some of us (especially me!) were absolutely terrible at them! Their positivity was infectious and they made the holiday even more memorable.
The reason we are already hoping to return in September is because of the people. The staff are what make this hotel so special, and Globales should be incredibly proud of every single one of them. They work tirelessly to make sure guests have the best possible holiday, and it truly shows.
Nabella and I had the most wonderful 10 days and met so many lovely people during our stay.
As for the hotel itself — it was exceptionally clean throughout. If you are expecting a luxury 5-star hotel with kettles and coffee facilities in the rooms, then this may not be for you, but the rooms do include shampoo, body wash, and a fridge, and irons are available on request.
The food was very good with plenty of choice every day. Sometimes it could be slightly lukewarm, but there is a microwave available if needed. There were always fresh meats, salads, fruit, fish, paella, pasta, snacks throughout the day, and breakfast especially offered a huge variety. Tea, coffee, hot chocolate, soft drinks, wine, and beer were all available in the restaurant for all-inclusive guests. Honestly, if you cannot find something you like here, then all-inclusive probably is not for you!
The pool area was always clean with plenty of sunbeds available. The bar staff were strict about glasses not leaving the hotel area for health and safety reasons, which we completely understood and appreciated. The limit of three drinks per person also helped keep service moving quickly for everyone.
The beach is literally on the doorstep, just down a few steps, which was perfect. Evening entertainment was enjoyable too, especially the nightly bingo with some great cash prizes!
If you are looking for a relaxing, peaceful holiday with genuinely exceptional staff who make you feel valued every single day, then this hotel is absolutely perfect.
Nabella and Jeannette will definitely be back — and we cannot wait to see you all again, meet new friends, and hopefully catch up with old ones too! xx
