Jardim do Vau

We stayed a week at the end of August at Jardim du Vau. The hotel is perhaps a bit tired in appearance although our room was fine. The block we were in however had the air conditioning unit sited on the balcony, which meant that you could not sit outside if you wanted to keep the rooms cool. The receptionists were all helpful although a bit of customer training would not go amiss when stuck on a phone call. On a number of occasions the receptionist was on the phone whilst guests waited. An acknowledgement that you were waiting and would be attended to shortly would be a professional touch. The restaurant and bars were, I think, franchised out and it was a mixed bag. Some of the staff (Daniel particularly) were excellent but a couple, if they smiled during the week then we missed it! The outside bar didn't open until lunchtime, a bit strange and a lost opportunity, but it's food was good. The restaurant/ cocktail bar was a different issue. There was no air-conditioning so not a comfortable environment. It did not encourage you to stay and have a drink. One evening at 2215 we asked for a cocktail but was told it was too late, even though closing time was 2300 The restaurant's organisation left a lot to be desired. The two coffee machines, when working, were incredibly slow as was the toaster. The hot breakfast was served in bain-marie's but frequently it took an age to be replenished. One morning there was a 20min wait for a scrabbled egg refill. At least it gave the toast a chance to brown! One evening we decided to try the buffet. What a disaster - the lasagne and fish had gone, leaving only the remnants of a very nice stroganoff. Some replacement dishes did finally arrive, a deep fried fish of fish cake consistency and a chicken offering along similar lines. Not impressive and didn’t bother again. Overall the hotel is a curates egg, some good bits and some not so good!

Loved our stay here. Staff were excellent and the hotel was exceptionally clean. Location was amazing, with a selection of close vu restaurants.

Absolutely nothing. I have nothing negative to say at all...

Amazing stay in this family friendly place. We will be back

Stayed for 10 nights. We had a 2 bedroom sea view apartment which was massive! Travelled with our daughters (11 and 14) they shared the twin room and had the main bathroom to themselves as we had an en-suite in the main bedroom. Lovely balcony with fantastic view of the sea. The pool area was great, never a problem getting sunbeds even at 11am. They do not allow inflatables or ball games in the main pool. The restaurant and pool bar was good if not a bit over priced. The food is nice and very well presented. Daniel the manager was very welcoming and works extremely hard to make sure you are well looked after. Location The hotel is located right on the beach which is lovely. It’s about a 20 minutes walk into Praia de Rocha which is pretty lively without being a party town, it’s very family friendly with lots of restaurants and bars. Would recommend Bulli and Pute Italian and Casa de Rocha. We had one night in Alvor which is definately worth a visit, very good atmosphere in the evening with some amazing looking restaurants. We did not hire a car, used Uber for getting around, it’s only about £4.50 to get back from Praia de Rocha, and about £8 to Alvor, but we ended up walking back from Praia de Rocha most nights. Would definately recommend the hotel.

I liked the property and enjoyed my stay. The only little inconvenience for light sleepers like me is that if you get a room next to the main road, the early morning traffic may wake you up.

I liked the location as well as the shop that had most of the items I required.

The hotel is an older style, but exceptionally clean and the beds were so comfortable. We were in D block by the road and yes there is some road noise but this gets less late eve. Still had best sleep in a long time. Saw many staff throughout our stay checking and cleaning all areas, all seemed happy in their work and were friendly. Pool area had plenty of beds and umbrellas and beach is 2 min walk. Thanks for a lovely break.