Globales Palmanova

L endroit avec les boutiques près de l hôtel la piscine le buffet et l efficacité des serveurs les spectacles

À mon goût trop d anglais les animateurs ne sont pas présents pour parler français

On 1st day we were really please with hotel,but as time went on it was disappointing. Pool bar only 1 serving ,sometimes over 20 people waiting to be served in 30 degree heat for 20 min. Inside bar not much better at nite.pool closes sharp at 6pm bit early for folk. Food was terrible,grandaughter lived on chips ,we hardly ate a thing ,food cold then restaurant was so hot the jellys just melted. Entertainment???? Really bad Only good point is location.

We had a lovely 5 night holiday here from May 28th till the 2nd of June. Couldn’t have asked for better weather, the rooms were clean and the air conditioning and shower were fantastic. This was my first all inclusive holiday. Great selection of food and drinks through the day. The entertainment team were great. Special mention goes out to Charlotte. She made so much effort to come and chat and get all the kids involved. She remembered my partner from her previous visit and can tell she’s really invested in our job. She’s a credit to the team. A couple of negatives which are more just constructive criticism. Maybe it was the time we came, but we had hoped for more water actives for the children. My step daughter came a couple years previous and loved the running water carpet. She didn’t get any chance to go on it this year and kept asking. The other thing which we really struggled with was the heat in the resteraunt. We really loved the food. But struggled to stay in there for long as it was unbearably hot. We would’ve had enjoyed being able to eat outside, but understand logistically this may not be possible. All in all, we had a great stay, and would definitely consider coming back again

Amazing hotel and the staff especially Charlotte is amazing we visit to see her every year .

Luckily we took the VIP extra option. Without it we wouldn't have enjoyed it at all. W met some lovely people in this area that have been coming here for years. They said its because it's the cheapest 4* and the VIP area is what they want. At least the snacks in the VIP part are covered and free from birds. Sun beds are very comfy, but not so much in the pool area. We were AI because we enjoy the chill out during the day, but go out in the evenings. The rooms were clean and tidy. I have to agree that the hotel staff seem quite miserable. The 2 Sandra's on the front desk are lovely and very helpful. Jest2 rep Melanie was superb with an issue our friends had. Thank you x We love Palma Nova and visit at least once a year, but we won't return to this hotel. Food quality is very poor! Staff just too miserable.

Charlotte and Julen are the best animation team there is. Cannot fault the entertainment. They get you involved in a variety of activities.

Great hotel, good food. Animation team are amazing!!! Especially Charlotte, she made the holiday for us all. Can’t thank her enough!!!

it has been a while since we stayed here,it has gone down in standards,no longer a 4 star.food for the most part was okay,breakfast not very good other times food was acceptable but had to use the microwave a lot more than ever before because food was cold,although restaurant staff did a good job.pool bar was terrible,always a long queue and only one serving and then having to make frappes while everyone else waited.will n ot be golng back.

Last minute booking Clean hotel Great location Some of the reception staff not particularly friendly. Arrived after a delayed night flight , asked the receptionist if we could get some water as all bars, etc, closed. Pointed us to a water cooler with lemon in. Not cool at all lukewarm. Disgusting. Booked all inclusive But ate out several times as food was not Hot. Sunbeds an absolute joke, went to the beach and paid for beds all the time. Token system for glasses/drinks around the pool, Which is a good idea until you want to return your glass and retrieve your token But end up in the huge drinks queue just to get them back. Overall 3 star and that's generous. Definitely will visit Palmanova again but not that hotel.