Prezident Luxury Spa & Wellness Hotel

Location is amazing, very close to all of the attractions. Room and bathroom were both nice, clean and decent size. Pool and the spa area was wonderful. We also got massages and these were great too.

There was no parking on the site, we got recommended a parking garage around 10 minutes walk up the steep hill. My husband has a back injury so the walk was almost impossible for him to make. We had lunch in the hotel restaurant once but didn't really enjoy the food and we had to pay extra for a coffee.

The location was in the middle of the shopping street although it was on top of the hill

The receptionist at check in wasn’t able to speak English ,so another person came in to help,in the room there was no at least water bottle. The house keeper who clean the room will take maximum 5 minutes so I don’t know if they will clean the bathroom properly or not . Also the arrangement of the bed is different from other hotels at different countries. One lady at the breakfast hall is always angry not smiling at all, the cups for the juice smells eggs, the pancakes are very dry and feels like stone . The receptionist at the spa center doesn’t believe me when I said am staying in the hotel although I gave her the room number, only when she checked many times in her system she agreed to give me reservations for the spa sessions

The hotel was perfect combination of modern and classic look. The terrace was cute and quaint with cozy feeling - with a good view. The standard room is spacious and has enough furniture to allow you to organize yourself. The spa is staff by true professionals (however, I believe this is standard for Karlovy Vary) and the wellness area amazing with 5 different saunas. Also, great prices for all services.

The bathrooms are a bit dated and could use a refresh and the wellness area could be a bit bigger and more integrated with the pool.

Hotel has very nice terrace. Also there is a great swimming pool. And there is garage to park a car. Close to city center. Our room had a balcony and great view.

Our room was not very modern, but it was clean and comfortable

Excellent service and location,the staff are very nice and friendly.

The breackfast is nice, but every time is same,not big choice.

The spa/wellness area was very nice and the staff was very friendly. The breakfast each morning was just what we needed and the hotel itself was very centrally located, easy walking distance to many attractions and restaurants. Would highly recommend staying here.

Wellness is excellent, breakfast was great. Room was very comfortable. Saunas are really good.

The staff prefers German or Russian language, English is not their strength, but it’s true for the whole town.

Alles in allen ist es ein empfehlenswertes Hotel in rückwärtiger aber dennoch zentralen Lage. Allerdings fehlen hoteleigene Parkplätze und man sollte wissen, dass die Fotos sehr gekonnt und geschickt aufgenommen sind. Der eine oder Eindruck weicht dann schon von der Realität ab