Grand Hotel Karel V

Hotel excelente. Instalações muito boas, excelente café da manhã. Localização ótima, perto da estação de trem e do centro

Faltou um pouco mais de atenção na nossa recepção: não nos explicaram nada sobre o hotel, nem que havia uma academia, piscina, restaurantes… poderia ter sido um pouco mais cuidadosa esta parte, mas não nos prejudicou, pois ficamos apenas uma noite.

Centrally located, really good to access the center by feet

According to their homepage, kids with the age up to four years can sleep in the bedroom of their parents, but in our case, they were forcing us to take an upgraded room with €50 extra per night and on top charging us €30 per night for the baby bed for a two year-old baby, that was very disappointing for us. We were explaining to them that our kid became sick suddenly, and therefore we had to take her with us on the trip to Utrecht, and we just wanted to put her in our bed, but they said this is not possible, which is contrary to their statement on their homepage. Style of the room is very old fashioned.

Locatie en hoe mooi en historisch het gebouw is. Goede restaurants ter plek voor avond eten (van te voren reserveren!). Aardige en behulpzame personeel.

Sauna dicht. Fitness en zwembad klein en verouderd. Kamers niet geluid proef dus hoor je veel buiten geluiden en buren op de hang tot laat. Ontbijt niet echt goed. Kwaliteit van shampoo/conditioner in de badkamer ook slecht.

Excellent location. Thank you for the very warm welcome. We were in the Roman Room Building. It was quiet and clean and we appreciated the staff looking after our bags early and then into the room. Reception was excellent. I would stay again but not eat breakfast here.

Breakfast was good but not the best. I stay at Pullman hotel in London and the Ink in Amsterdam and I would suggest that the staff compare their breakfasts. In these hotels everything is replenished quickly, it is fresh, and they cater well for different diets. Salads are not mixed with cheese, pickles and gluten free products as well as freshly prepared cakes and desserts are well presented. This was not evident here. Fruit salad was left empty, eggs and bacon sharing the same lid warmer, individual cakes left drying out. Message me if I can help further but I was surprised at this level.

lekker ontbijt veel variatie en vriendelijk personeel

het regelmatig aanvullen van de produkten