Grand Hotel Vittoria

Excellent hotel

Gorgeous hotel downstairs, our bedroom was lovely and bright with a huge double shuttered window that opened out onto the garden and hill view. Our friends however had a split level room which dark & had a lot of wasted space in it so it did not have any chairs to on a the tv was where mirror should have been. It only had a very small window which didn’t open. Choose your room carefully. Hotel services could be much better it coffee machines were in rooms and a water/ice machine was available on each floor. You could buy water from the bar, however this was often unmanned so had to go to reception to ring for bar person to come down and then go back to bar to be served. It was pretty costly as well. There was only one staff member in bar area when it was manned. A bar menu was on display however nothing available except 2 types of focaccia . The bar lounge area was more of a meeting area rather than a social place to sit with friends. It was very tastefully decorated however sadly lacked any atmosphere. Hotel was ok and would be much more appealing if more services available.

ottimo

Very nice hotel and friendly staff. Very nice pool area. But there are many shortcomings, in particular a very poor gym and wifi did not work at all. Also a quite low service level across the board.

Cleanliness and overall facility.

Really nice place to stay.

Charming classical hotel. Walkable diatance to everything in Montecatini. Great stay

Excellent service and hotel

Nice fully renovated hotel. Great location

Very enjoyable stay in an Edwardian style hotel. Staff were delightful and very welcoming. The room was very comfortable, but the bathroom was small. The shutters remain permanently closed which is a shame as there would have been a great view on Montecatini Alto. The surrounding environment is delightful.