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9 / 10 Guest Rating

Hôtel Héliot, Cosy Places by Charme & Caractère

3 Rue Heliot, Toulouse, Haute-Garonne, 31000, Toulouse, FR

Hôtel Héliot, Cosy Places by Charme & Caractère - main view

About the Property

Experience the charm of Hôtel Héliot, Cosy Places by Charme & Caractère, where comfort meets convenience in the heart of Toulouse.

Exclusive Amenities
Take advantage of complimentary wireless internet and personalized concierge services, ensuring that your stay is seamless and hassle-free.

Exciting Dining Options
Savor delicious meals at our on-site restaurant or enjoy delectable dishes delivered right to your room. Don’t miss our cooked-to-order breakfast available daily!

Prime Location
Just steps away from renowned attractions like Place Wilson and the Capitole de Toulouse, your adventures in the city are just around the corner.

Unwind and recharge in our cozy rooms, perfect for any traveler. Choose Hôtel Héliot for your next escape – book now for an unforgettable stay!

Facilities & Amenities

Area shuttle (surcharge)
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Bicycle rentals nearby
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional111 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the friendly and accommodating staff.

Categories

Cleanliness9.0
Service9.0
Location9.0
Room Quality9.0
Amenities9.0
Value for Money9.0
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

C
carmenesES
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Un sitio agradable"

9.0

El trato muy amable y en español, asi como la ubicación

El desayuno no tiene opciones saladas y te sirven un único café con leche fría. Creo que se puede mejorar fácilmente

Helpful?
B
BizeaufrFR
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0

Situation géographique à 10 mn du centre et de la gare. Chambre agréable et propre Bon petit déjeuner. Construction ancienne mais bien rénovée Hotel très calme

Helpful?
G
GildasfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"Excellent"

8.0

accueil bien aimable, hôtel très calme, et bien situé

Helpful?
S
SusannedeDE
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"On était très content, c’était un séjour très agréable. Merci beaucoup et à la prochaine fois."

9.0

Das Frühstück war sehr gut und ausreichend, und wurde vom Chef serviert. Die Lage war perfekt, direkt im Herzen von Toulouse. Gleich um die Ecke befindet sich die Bushaltestelle zum Flughafen und andere Richtungen.

Für uns war alles perfekt. Wenn jemand gehbehindert ist, sollte man sich im Vorfeld erkundigen, da es kein Fahrstuhl gibt.

Helpful?
B
brunofrFR
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Exceptional"

9.0
Helpful?
J
JavieresES
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2026

"Bien , pero mejorable"

9.0

Ubicación, trato del personal .

Desayuno esperaba más oferta con productos tipo huevo y proteínas frutas etc poder tomar más café tipo más bufet. Carece de ascensor .tuvimos suerte de estar en la primera planta , subir las maletas a la tercera planta sin ascensor , no hubiera sido muy bueno. Ducha pequeña cama colchón hundido

Helpful?
C
CharlesfrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Excellent"

8.0
Helpful?
A
AcarofrFR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

9.0

Situation, calme, accueil. Parking personnel.

3eme sans ascenseur

Helpful?
C
chamgmGM
Verified booking
solo_traveller
Standard Room
Stayed in Feb 22, 2026

"Horrible"

1.0

Nothing

The receptionist was very rude and not hospitable. My room was not very hygienic and the bed was uncomfortable. I spent one night and moved out the next morning and they refused my cancellation. I wouldn’t recommend. No value for money

Helpful?
R
RichardfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 8, 2026

"Excellent"

8.0
Helpful?