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9 / 10 Guest Rating

Hôtel Héliot, Cosy Places by Charme & Caractère

3 Rue Heliot, Toulouse, Haute-Garonne, 31000, Toulouse, FR

Hôtel Héliot, Cosy Places by Charme & Caractère - main view

About the Property

Experience the charm of Hôtel Héliot, Cosy Places by Charme & Caractère, where comfort meets convenience in the heart of Toulouse.

Exclusive Amenities
Take advantage of complimentary wireless internet and personalized concierge services, ensuring that your stay is seamless and hassle-free.

Exciting Dining Options
Savor delicious meals at our on-site restaurant or enjoy delectable dishes delivered right to your room. Don’t miss our cooked-to-order breakfast available daily!

Prime Location
Just steps away from renowned attractions like Place Wilson and the Capitole de Toulouse, your adventures in the city are just around the corner.

Unwind and recharge in our cozy rooms, perfect for any traveler. Choose Hôtel Héliot for your next escape – book now for an unforgettable stay!

Facilities & Amenities

Area shuttle (surcharge)
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Bicycle rentals nearby
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional111 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the friendly and accommodating staff.

Categories

Cleanliness9.0
Service9.0
Location9.0
Room Quality9.0
Amenities9.0
Value for Money9.0
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

D
Donna
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0

Friendly reception, clean tidy room and firm beds

Helpful?
S
Susan
Verified booking
partner
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0

Very welcome reception, Frederick was helpful and informative about all aspects of the hotel and the neighbourhood. The hotel is very basic though there is a kettle and coffee and tea in the bedroom. I would highly recommend adding a bar and a bathmat in the shower as the tub is very slippery and certainly for older or less agile folks it felt dangerous getting in and out and I slipped and banged my knee rather badly. Also to be noted is the shower itself which, while I applaud the conservation meaures, feels more like a gentle mist rather than something that gets you well rinsed. The room we had was rather dark and the windows don't open, there is only airconditioning which I'm sure would be welcome in summer but felt very claustrophic in October. There are rooms on three floors but no lift which again, is fine if you don't mind the stairs. I can't fault the location, very central and easy to walk virtually everywhere and steps away from the aiport bus which stops right at Jean Jaures. Hotel prices in Toulouse appear to be fairly expensive so be prepared to pay more for something on the average scale.

Helpful?
A
AnnusUS
Verified booking
couple
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

9.0
Helpful?
M
Minh
Verified booking
partner
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.

Helpful?
Z
ZiblerdeDE
Verified booking
extended_group
Standard Room
Stayed in Sep 19, 2025

"Ein super Aufenthalt"

8.0

zentrale Lage ! Sehr netter Eigentümer

Helpful?
T
TerezausUS
Verified booking
couple
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0
Helpful?
H
Hilary JanegbGB
Verified booking
extended_group
Standard Room
Stayed in Sep 12, 2025

"Well located hotel and good value"

8.0

Excellent location, near to both the main railway station and the Capitole square. Very helpful and friendly staff.

Helpful?
M
matteoitIT
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Una notte a Tolosa"

9.0

La posizione comodissima per visitare il centro città e l'accoglienza del proprietario.

Nulla.

Helpful?
R
RobertoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0
Helpful?