Country Inn & Suites by Radisson, Goodlettsville, TN

The location was close to the interstate which made our commute easier.

The refrigerator leaked all over the soiled carpet. We had to wait until the first shift front desk person came in to be moved to another room. This caused me to be late to my convention. We were moved to a room directly in front of the spotlights for the hotel sign. The lights coming through the window made it very hard to get to sleep.. The 3rd shift front desk called and asked me to come up. She asked what service my ADA medical alert dog provided and how he alerts me. I told her it was against federal laws for her to ask me but I didn't mind telling her. She then plops a pamphlet in front of me showing they do have the right to ask what service he provides in Tennessee. After telling her my medical illness, she still wanted to know how he alerts me, all while on her phone looking it up. This made me feel like I was being judged and made the rest of our stay very uncomfortable.

Quiet location off of the highway was appreciated. Hostess was not overly friendly and certainly did not greet me warmly but she did accommodate my request for a ground floor room.

I would have given it about a 6. While the carpet in our room appeared clean, I did not appreciate multiple stains on the carpeting near the side entrance that we used throughout our stay. The grounds had weeds everywhere. The tub in our room had a huge permanent stain. The breakfast offerings were very meager though the lady attending to it was very nice. The easy chair in our room was squeaky and not very steady and extremely uncomfortable.

Room away from crowd noise, aged hotel, but needs some updates. There was a scent in the room like it hadn't been used for a while, but was clean. Computer plug in options were really good. Breakfast was good with the choices.

Update the rugs in hallway, possibly additional elevator. Connection to TV was rough & grainy.

Location and price was good

The bathroom had crack tile right down the middle of the entire bathroom floor and the bottom of the door was all bubbled with pealing wood.

Amber was very friendly and helpful 🙂

Breakfast could have been better 😋