The Payogan Villa Resort & Spa

Wonderful

we had a very good stay at the villa. The staff was very accommodating and helpful. front desk always available at first call.

Staff was friendly, stunning view from room

The hotel room was quite dark, the shower head was broken, the room did not smell good. Staff was awesome, breakfast was mediocre. Hotel was undergoing construction.

The Good - Great views, quiet, spacious rooms, good breakfast options and a nice pool. Away from the city center which could be a good or bad depending on your preference. The bad - mixed feelings about the staff. Some were very friendly but difficult to communicate with them in English. We booked a connecting 2 bedroom villa with a pool. We were given a two floors (you have to go outside to access the stairsl with still under construction patio. When we complained we were moved to what we booked on the site - right next door to the other villa! The Ugly - a live big cockroach in the bathroom, few lizards in the room, blown fuse for all the outlets, just two towels in the bathroom (no hand towels or face towels), only two small bottles of water for brushing and/or drinking. While breakfast was delicious the restaurant menu is pretty bad - don't even bother with the pizza. We ended up getting Grab takeout the next night. Overall it's a great property but lacks simple things that could make it a 4-5 star property - amenities, good food, and service!

Lights at the pool were all broken. Hotel did not fix it until the last night so I could not swim at night. Overall, my experience was ok. Not going to stay here again for the price that I paid. There are better resort out there.

Very beautiful and serene

Beautiful resort , the service is perfect and the pool amazing

The staff was incredible. Nice friendly and helpful. Asthecticly it was beautiful grounds but it is a tad run down. Same for our room. The food was awful.

The holiday didn’t start as expected but changed repeatedly after the first two nights