Residence & Conference Centre - Kitchener-Waterloo

Clean spot, basic dorm style accommodation, can’t complain at all for the price and the staff were super friendly and helpful

That there was several rooms available.

There was some type of stuff on the ceiling in one of the rooms. The shower towels were way too short and too small, not for a 5"11" person.

Fair value for price point.

rice and room

There was a automatic AC blower that made a lot of noice and I could NOT to put it OFF... when I asked personal to put it off, they mentioned that they can not do it !!! My night was very bad due to noice and cold

it is convenient, good for a short stay.

The check in experience was terrible. My mastercard was compromised so I did not have it on hand. My back up credit card is an American express. The front desk clerk did not even know what it was, and whether the hotel would accept it. Once we realized it didn't work, I tried to use my debit card on both machines. The machines didn't work. My son tried his debit card. The machines wouldn't take it either. The front desk clerk sent me across the street to an ATM because the one at the hotel was broken. She sent me to the wrong gas station. I finally got cash out of the ATM. It was the worse check in experience I ever had, and the whole process was embarrassing because there were about 10 people in line behind me. My debit card worked perfectly fine every other store I've been to. Honestly, I should be receiving a partial refund for the complete embarrassment and aggravation.

The front desk staff was pretty friendly and quickly accommodated everything.

Room!!!. It was pretty old and smelly. You can smell the oldness of it as soon as you get into it, and you realize it more and more when you start using the bathroom. The vent makes a higher noise than a herd of hungry geese and the beds are pretty hard. I could not sleep well at all and woke up many times, hence we left early in the morning around 6.30AM.