Homewood Suites by Hilton Jacksonville-Downtown/Southbank

Close to my destination

Nice rooms was clean and big

I had questions about this hotel and Darlene was very helpful and resourceful. I needed more information and she was so kind.

Very spacious

No trash pick up daily

Nice and clean and smelt very good

Breakfast was good. Easy to get to from the highway. Close to food and bars.

The elevator would not come to our floor. I had to walk down the steps to the street every time I went downstairs.

the suite was amazing , two bedrooms with king beds and kitchen. Beds very comfy.

shower door would not stay closed while in shower and kept sliding open. The breakfast was to open at a later time (7 am) on sundays so that put us an hour behind schedule to leave already but then when we went down to eat at 6:50 there was already a line and the employee was singing and taking his time and left the area and said it would be ten after before it was ready. We went back to room to pack up and went back down at 7:15 and the line was still there waiting for the breakfast to open so we left and had to buy breakfast on the road - we paid for the suite to come with breakfast so that was a big bummer and more money needed to be spent