Hotel Mount Manor

Not so good

Worst customer care...reservation team with double standards..avoid this hotel stay or get mail confirmation for the rates..they over charge you at your desperate situation..hotel with bad reservation staff..hopeless service

It was very pleasant stay and next time will stay here only.

This hotel is worst experience, I have ever had in my past 14-years of travel journey. I checked-in on 3rd June 2023, after going to room the person calls and asks for Voucher ID of MMT. I told him give me 2-mins, I think I have an error in my booking, let me freshen up. The reception named pannari (I am wrong in spelling his name), he tells me I am creating a second booking and you can do direct payment. I said let me check, within 2-mins I called him saying my booking is correct and I am sending the booking voucher. He denys and says, I created new booking you pay directly to hotel, else i will keep your luggage outside. I had already paid for the booking to Make my trip, called those guys and told the entire story. They spoke to reception person, he argued with them and became so ferosius on me came out from his desk as if he will beat me. I told him I will call police, he said you call anyone i dong care. The manager of the hotel kept sleeping in the basement office, didn't even come up to help sort the issue. Later make my trip agreed for my reimbursement and i paid to hotel directly. Point is this hotel is a risk to a business travel and doesn't know H of Hospitality at all. They shout on there guest. Never risk your life with such properties. Thanks, Lazley Paul.

Perfect stay!!!

Overall bad experience & taking 100% amount while doing check in & later forgot all services. Room are too small & smelling. Irresponsible staff, make false promises & wont pick up the phone once u gotten check out Try to avoid

I stayed in this hotel past 4 days with my family , Its 3kms away from airport , Rooms are recently renovated , Foods in the restaurant were also excellent & staffs also highly cooperative , Reception staffs also very cooperative specially Mr. Prabhu .

I stayed in this hotel only for 5 hrs with my very old parents. Really pathetic place to stay.This hotel is very near to airport, so its easy to be cheated.I will never recommend this hotel.Rooms are very bad and smelly.Bathroom got leakage.Never visit this place.

I made a reservation from booking.com 2400+GST. Then i called up in hotel requested for a better rate day use Mr.Prabhu offer rate 2400 nett and requested to pay by cash.Evening around 20:00 i called up in reception informed reception guy that will check out next day and person said okay.I left hotel after making payment.After one hour Mr.Prabhu called up her and said vacant the room otherwise he will call police.He is taking advantage of her because i was not there.Very ridiculous man when i called him he was started saying that you book for a day use room.I told him we will pay for variance amount but he is very dirty man And saying that you brought a and girl enjoyed. I spent time with my girl friend.This kind of person should not deserve to work in a hospitality industry.Management should take action against him.There’s no ATM near by so i paid by card.It’s look like he wanted keep money in his pocket.For couple it’s not safe hotel.

Below average motel on an extremely noisy road, noisy air conditioner.. unclean room and sheets..