Dock House Boutique Hotel and Spa by NEWMARK

There are only 5 rooms in this boutique hotel and we stayed in a luxury suite which was massive and amazing. Large living room, separate large bathroom and (again!) large bedroom with king bed. Nice little patio area off the bedroom. The living room fronts onto the hotel pool and sun loungers. We only stayed 2 nights but had a fabulous time. At checkin, we were escorted to the suite by the receptionist and our cases were delivered promptly. Breakfast was included and consisted of a lovely small continental selection and (to order) hot breakfast of any type you like. I had the eggs Benedict which were fantastic. Hotel is a short walk from the V&A Waterfront shops, bars, restaurants etc. Felt completely safe with lots of security staff present all the time. Lovely stay. Thanks to Ashley for the personalised breakfast service but also to all the staff for their care and attention. Well worth the money (it was expensive) Recommend the Pier restaurant for fine dining and Harbour House for less formal dining.

We've just left The Dock House hotel on our tour of SA. We couldn't fault it. The attention by the staff was excellent. Room was spacious and nicely presented. Special shout out to Oswell, who always welcomed you with the biggest smile and his willingness to help. We had breakfast, which was very good, but cannot comment on the evening meals as we preferred to head out for the evenings. Its location is excellent for access to the Waterfront and the Dock House itself is steeped in history. A very enjoyable visit.

Can’t recommend this hotel enough. We had such a lovely stay. The rooms were huge and the balcony was a huge added plus. Everyone working there was so friendly and went out of their way to help us. The location is beyond perfect- it’s super safe and walkable to the V&A and Oranjezicht market. Some reviewers negatively compared it to the neighboring Queen Victoria hotel, but we actually preferred how close the Dockhouse is to the pool area. We’ll definitely stay again on our next trip to Cape Town.

Fantastic boutique hotel in fabulous location overlooking Capetown waterfront Lovely private pool and loungers for residents with excellent pool drinks and food service Room massive and well designed

Back of house outside outside below the room. Staff very loud at 06:00

The highlights were the high standard of accommodation and the lovely staff. We enjoyed the close proximity to the waterfront during the day however it was a different story at nighttime. Back the positives...everything about the hotel was exceptional and its 5 star rating thoroughly deserved. Equally the staff were an absolute credit to the Newmark brand. The manager Jason - nothing was too much trouble. The cat-loving Oswell welcoming us - such a lovely man. Ashley the "florist" - keeping the Dock House in perfect working order. Now to the downside...due to the close proximity to the waterfront, the music from the local bars kept us awake until 2am. This would be fine if you are nightowls but unfortunately meant two very sleepless nights for us. We can't be the only guests to experience this and our only criticism of our stay was not to have been informed about this. I'm sure there were quiet rooms in the main hotel away from the lift and the noise of the waterfront.

Staff are so friendly and amazing - especially Abigail and her reception team. The spa team with Adele was excellent. The pool guy was attentive and helpful. We stayed in Dock House 1 and the suite was amazing. Location is safe and very close to all the shopping and food. The gym was adequate for a holiday gym. Staff resolved the small issues that we did have quickly and without fuss. Excellent customer service.

It's quite close to the town centre so the music can be heard on the weekends til 2am and weekdays til midnight.

What a find!! Staying at The Dock House is an amazing experience. From the minute we checked in everything was perfect. The staff were friendly and our room absolutely wonderful. The décor was tastefully done and fitted the building perfectly. A huge bedroom with seating area along with a luxurious very large bathroom. The seating on our private balcony overlooking the pool and grounds was a lovely spot to soak up the atmosphere of the waterfront which was across the road. An abundance of bars and restaurants along with a shopping centre and also most tours and attractions are a short walk. A G&T by the pool was refreshing after a day of exploring before heading over the way for dinner. Breakfast was offered at The Victoria and Alfred across the road also which we enjoyed one morning but preferred the intimacy of the Breakfast Room at The Dock House and breakfast was great served by Ashleigh who was a joy and who also took care of the fresh floral arrangements on the tables which were gorgeous. We only had 4 nights at this wonderful property so will definitely be back such a great city really needed another week. Thank you to all the staff who made our stay fabulous. We look forward to seeing you on our next visit. Jane and Grant.