Dock House Boutique Hotel and Spa by NEWMARK

Perfect location. The team are incredibly helpful and friendly. It’s a little difficult to find by car, we called reception and the most friendly and helpful gentleman stayed in the phone, given directions and even ran towards our vehicle to find us, that is excellent service’ The room itself was beautiful and the bed most comfortable. All together a very comfortable and pleasant stay.

We stayed here for 5 nights. A gorgeous little hotel! Great accommodation and fantastic staff. Everything was done with a genuine smile. They couldn’t do enough to make you feel welcome and enhance our stay. We would highly recommend it. David & Maureen Brown

Spacious. Friendly staff

Hand shower broken. Couldnt cast my phone to tv

Dock House is a stunning boutique hotel and a short 5 min walk away from the stunning V&A waterfront. The rooms we had were beautiful, clean and well stocked with lovely sweet treats 😋 A special mention to Ashley who made our breakfasts so special and is clearly dedicated to making your stay, tables and ambience so perfect! We miss our ‘Ash lattes’ which were a vision of joy and tasted amazing.

What a beautiful property. Fab location, amazing views, helpful and friendly staff

Nothing

What a beautiful place, perfect position to explore V&A and Cape Town. Rooms amazing, with special rooms, walking distance to dock. A special mention to Ashley who made our stay extra special, his enthusiasm and presentation to make your stay special was exceptional. Attention to detail was perfect and a person who elevates any situation

Location was amazing, just across the road from V&A. Staff very friendly and helpful. Comfortable bed

The room we were given was not a 5 star room. The drapes had rips in them, the doorknobs on bathroom were so loose I thought they’d fall off, something fell off the wall in the bathroom. Half our room was taken up by a big bath tub- we are not bath people and it was just wasted space. It was not at all what the pictures showed. If we had seen this room we wouldn’t have taken it

We stayed at The Dock House for 3 nights at the very start of a 21 day holiday commencing in Cape Town. We have a preference for boutique hotels, they are usually quirky and the service excellent and I have to say we were not disappointed. The check in and welcome drink at the neighbouring Queen Victoria was efficient and welcoming and we were shown quickly to our room which was great as it was only mid morning. The room was lovely and spacious, with ample seating to relax, very clean and well presented. The bathroom was huge, with a shower room, separate toilet and bath area with a roll top bath. There was a welcome plate of sweet items presented on the desk, the chocolate brownie square and the Turkish Delight were outstanding and I still think about them! The hotel was fantastically placed for the V&A Waterfront and was in a very safe courtyard area. We had drinks at the Queen Victoria and ate dinner in the other linked hotel, the Victoria and Alfred. Our food there was extremely good. The service in all three properties was outstanding, everyone was very polite and helpful, from the restaurant staff, reception team, bar staff and also the outside team who set up the sun-beds each morning - who waved and called good morning when we were out on the balcony. Breakfast is in a small drawing room which at first looked rather formal, and wasn’t helped by us being the only ones there on our first morning, as we were up early to meet a tour guide, so we felt a little conspicuous! However other guests did arrive after a while and it felt less austere. Plenty of choice on the menu for cooked breakfast as well as pastries, cereal and fruit. The guesthouse manager who looks after everyone (whose name I cannot recall) was very efficient and clearly proud of the facilities, decor and flowers in the room which he had done himself. I do agree with a previous reviewer that it was slightly odd to be presented with a bill to sign on our departure day when the breakfast is included in your stay, so essentially this was really just for you to tip-while the service did warrant a tip it didn’t really feel quite right to have a bill handed to you for this purpose. Perhaps the hotel could look at an alternative way to cover this off-perhaps at reception when you check out? Our stay at The Dock House was a wonderful start to our holiday and we were blown away by Cape Town, so much to see and do we couldn’t possibly do it justice in three days, but will certainly be back for more in the future.

We found the Dock House to be the perfect starting point after landing in Cape Town! It's a bit hard to find at first, but once you know where to go it's very conveniently and centrally located on the V&A Waterfront. The rooms are lovely, well-appointed, and the beds are quite comfortable - there was even a veranda for us to have our morning coffee! The included breakfast is wonderful - everything was delicious and Ashley takes extreme care in both the decor and latte art. Would definitely stay here again!