ULTIQA Burleigh Mediterranean Resort

location. roomy apartment

beds a little hard

The location is wonderful right on the beach, close to shops, restaurants and public transport. Staff are exceptional, friendly and caring.

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Beautiful spot, close to everything, room was very clean.

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Ocean view was great. Instructions re late arrival received too late - should have been advised that reception closed at 5 pm.

The weather! We got soaked trying to find how to check in.

Nice property grounds, modern rooms that were well equipped.

Construction works were ongoing at the neighbouring property, and despite this, we were placed in a room directly beside the building site. On the third morning, a crane was erected approximately five metres from our bedroom window at 4:00 am, forcing us to move rooms on our final night (we were on the ground/level 1 floor) which was really disruptive and time wasting. We were put in a room in the other tower (where we should have been put first given the construction works) that was much nicer than the original. The indoor pool was also out of service the whole time (was one of the reasons we booked given the weather was cooler and we wouldnt be able to use the outdoor pool), and the cleaning standard was poor, with dirty dishes in the cupboards, hair in the bathroom, dust on the skirting boards and under the beds along with a dirty sock.

Location, view, parking, size of accommodation, kitchen facilities. It was very convenient being able to stay in and cook and relax after a big day. The views fron the roof top are beautiful. Staff are very friendly.

We were told the spa would be fixed the day we arrived, 5 days later it was still freezing cold, air con unit right at the head of the bed on the verandah sounded like a jet taking off, children couldn't sleep in that room

Beautiful unit, clean and luxurious.

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