Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

Accès payant à la piscine intérieure et interdite aux enfants non spécifié dans la réservation.

The fitness facilities are good. Staff at the reception is helpful and knowledgeable. Service at the restaurant is ok on average: not 5 star service, but would be decent for a 3 star hotel (so not bad either). All rooms seem to have a decent view, so there’s no risk in booking any type of a room.

Underbar hotel med bästa servicen. Rekommenderar varmt

So friendly and welcoming. Staff were very helpful. Plenty of space to relax. Great sports facilities.

The weather turned so we didn’t get to take advantage of the beach and pool. Things looked nice but a bit of a sterile vibe about the place. The staff were not so accommodating about dining in the restaurant and we were finally seated and ignored for almost an hour before a waitress acknowledged us. She was friendly and saved the day. The power went out when we tried to check out and the front desk were not helpful or trying to come up with a solution but instead insisted on cash with no apology It just left a sour taste. If you are in to organized scheduling with activities sports and fitness it likely would suit your taste. Rooms were very clean and nice though and beds comfortable.

The staff was very friendly and helpful, our stay was very nice. The only negative comment would be regarding the mop trolleys waking us up each morning. As the corridor floors are covered with tiles, the cleaning ladies were making some noise when wheeling the mop buckets. The place was kept very clean though.

Amazing, great staff, great everything! We left another crappy hotel after one night and so happy we did!!

the hotel is amazing and the staff is great, the pool is very nice so about the kids pool, rooms are very clean, i have really enjoyed my staying there and i do recommend this hotel.

We enjoyed our stay but it had everything to do with being on vacation and nothing to do with service. Customer service simply doesn't seem to be a thing. For a 5 star resort, I'd expect being greeted with a smile and a "how are you" by most, if not everyone. Every request came across like a "favor" which again doesn't make sense considering how much we paid to stay there, staying in their most expensive room. One waitress would even often suck her teeth as she came to clean our table. The managers are nice but really need to train their staff on being courteous. We've stayed at probably hundreds of resorts and always enjoy having the chance to interact with the staff and get to know them. The staff here was cold and unfriendly and it did affect our experience. We did come across a couple of exceptions which was refreshing but really wished people were simply nicer! The rooms were fine, generally clean with a few exceptions and the food at the restaurant was good. It was nice to see they they incorporate Greek food in the menu and would have been nice to hear Greek music too in the halls rather than American music.

It was ok. That is all I can say