Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa

The resort itself is quite nice. The rooms are clean and very well maintained it seemed as though the towels where replaced and the beds made right after we finished using them. The majority of the staff where very kind and helpful. The real drawback for us was the "all-inclusive" package, and the quality of the food. We realized very quickly that it wasn't as all inclusive as we where used to in the Caribbean. We got a very limited selection of drinks and couldn't have anything with fresh fruit. This was a major problem since I'm diabetic and can't drink any of the sugary juices. All I had wanted was gin, and soda water with a squeeze of fresh lime which I was told was not possible with our package. Our next experience was of the dinner buffet. It was a decent buffet selection but nothing was really of exceptional quality. Everything tasted processed to some degree and it wasn't overly appetizing. Between the buffet and the drinks we decided to upgrade to the Ultra all inclusive so that I could get my squeeze of lime and so that we could eat at the ala'carte restaurants for lunch and supper. With the ultra our suppers were significantly better however still very underwhelming especially our last night (Sunday) when everything tasted like it was left overs from the night before (I had asked for rare veal, it came out well-done and refrigerator cold). We tried the lunch once and stuck with the buffet after that since the food was basically the same. Overall quite disappointed

The hotel was great and eating there was like eating in restaurants everytime. The staff was very nice and the room was comfortable and had a great view. The hotel isn't located in a big city and the buses in cretes aren't very frequent so you should travel by car

It's an excellent choice for a family holiday. Hotel location is a bit far from Chania center, although you won't need to go to the city, since everything for a fantastic holiday is available in the hotel. We went just once to the Chania center, using regular local buses that pass 3 times an hour. the bus stop is just 500 meter away of the hotel and it takes 40-50 minutes, depending to traffic situation, to reach to the city. Hotel staff are very friendly and supportive. The food is brilliant, you may find variety of Greek and Italian foods in the main restaurant buffet. There is a large swimming pool at the middle of the hotel. some of the rooms are just in front of the pool and some have a smaller pool at the back yard. Ours didn't have direct access to the pool since it was in the second floor. I was happy with the room since it had a nice sea view and it was clean and calm. the rooms are sound proof. Hotel has a private beach just next to the swimming pool and there are a lot of good sunbeds available in both of the beach and pool. in the sunny weather and calm sea, the water is too transparent and you may see the sea floor and even fishes moving around you.

Great food. Great for a short and quiet stay. Would not recommend for a week or longer as would get boring.

we had a beautiful vacation with our kids the hotel is amazing the pool the kids play room the food the bar the people

My Wife, Daughter and I had a wonderful week at the Cavo Spada and will DEFINITELY return. We were 'all-inclusive' and stayed in a deluxe double room with a sharing pool which was fabulous. The food was superb, as were the facilities and we would be happy to recommend it to anyone.

There was black mould around the bathroom tiles and toilet area. The bed and linen were fine but the cleaning was basic with little attention to detail. Some hairs by the cupboard door stayed there all holiday. Had a flood coming through the ceiling of the bathroom caused by upstairs plumbing coming apart. Now these things can happen but the reception attitude was such that they didn't seem bothered, no apology, "we'll get maintenance to have a look". Had to ask if the room would be cleaned again once fixed. If you're All Inclusive, you are treated very differently to the premium version. Very basic drinks, and I'm not talking alchoholic, really nowhere near other hotels All Inclusive for similar or less cost. Not good value for money!! Food was only warm at best, never hot and again some staff had an attitude, except if you were Greek.

Had a fantastic relaxed holiday. All-inclusive was the way to go - food delicious and good variety each day. Staff very helpful and friendly. The only fly in the ointment was the WiFi. It was very poor to non-existent and use of it was an extra charge on our All-Inclusive package. Apart from that I would definitely recommend it.

Beautiful Everything was as you would hope from a 5 star hotel Service Room Food Everything was exceptional

Nice and clean, a good place to relax a week.