Baymont by Wyndham Columbia Fort Jackson

Location, ease of booking, availability

Extremely limited breakfast selection, holes in walls, refrigerator wouldn’t cool

La atención las habitaciones

No cogian las máquinas targeta solo efectivo y la piscina sucia sin uso

NOTHING! My room had mold from water damage over a year ago. A hole in the flooring next to the AC. We had small roach on the back board of the bed. iI was run down and very un-kept.

EVERYTHING This facility is VERY RUNDOWN. We checked in late the first night. it was uncomfortable showering because there was a panel on the roof that was not secured. Looking in the peep hole you could see clearly into our room . There was a hole in the floor that was covered by the carpet where the floor was not solid. Mold on the wall by the AC unit behind the base material. A roach crawled out of the headboard of one of the beds as we were packing up to leave. This is a horrible hotel.

Nothing

The room we were given when we arrived, the toilet wouldn't flush, no water in the tank and the valve didn't work either to put water in the tank. The bathroom ceiling was also covered in mold and mildew. Every piece of metal covered in rust. Paint peeling and falling from the ceilings. Since the toilet didn't work we were given a new room, just as nasty w/ match sticks in weird places and burn marks on the walls, tub cracked, but at least the toilet worked. Then at 1:30am we were woken to a staff member banging on the door threatening to call the police to throw us out. I opened the door and he said "no one is supposed to be in this room". I explained that the toilet didn't work and we were given this room. He said "well no one put it in the system " and left with no apology for disturbing our sleep. It took us a good 2hrs to fall back asleep which then left us leaving later than we wanted on the next part of our trip. I requested a full refund but I doubt that will happen.

The staff were friendly and accommodating. My stay was very peaceful and relaxing. I've stayed multiple times and will return as needed.

The building itself is a bit older as are most in Columbia however, the staff keep it clean and are more than willing to accommodate if something isn't to your liking.

That I had bed to sleep in

The room was dirty, there was not enough towels for 4 people to use to shower when we got there. The valance on the curtains were very visually dirty. Your staff could use a little more customer service training too.

Everything

N/A

Blow dryer didn’t work. No ice bucket or cups in room. Didn’t have an extra blow dryer and couldn’t switch rooms to one that had one. No breakfast was put out by the time we left (8am)