Monasterio, A Belmond Hotel, Cusco

Todo. El precioso edificio, cordialidad de todo el personal. Habitaciones preciosas. Desde que te esperan en el aeropuerto te sientes un pasajero vip. La llegada, forma de hacer el check in, el té que te entregan cuando llegas. Agradecer a Edson, concierge, quien nos recibió y tuvo muchas atenciones con nosotros para hacer nuestra estadía un espectáculo. También agradecer a Soncco, quien nos atendió en el restaurant durante el desayuno, tan gentil.

Si tuviera que encontrar algo, quizás la pieza un tanto calurosa.

This Belmond hotel blew us away. How they've managed to blend the Monastery and the hotel is amazing. We even had original pieces of the art and walls in our room. The staff pays attention to every detail about your stay ensuring that you are able to relax and enjoy Cusco to its fullest. The hotel is able to provide everything you need and from the moment you step into their facilities you'll know you made the right decision by choosing this place

My husband and I have had a wonderful and memorable 5-day stay at Monasterio.The hotel itself is beyond words - absolutely stunning and top-notch in terms of amenities, dining, and location. However, our stay would not have been as wonderful without the superb service of the staff. They are welcoming, warm, kind, knowledgeable, and professional—they care deeply about the guest experience. On our last night at the hotel, it was sad for us to leave as we felt like we were leaving friends. The folks at El Tupay even presented us with a special dessert to thank us for visiting. It was very touching and we appreciated it their thoughtfulness. If we ever return to Peru, we will definitely stay at the Monasterio again, mainly due to the experience these individuals provided. If friends or family visit Peru, we will not hesitate to recommend Monasterio.

The service at Monasterio was absolutely wonderful. I would say it was the highlight of our entire stay in Peru! From our very first morning, the staff made us feel incredibly well-cared for. Each interaction felt warm, personal and sincere, especially at breakfast. Our waiters were attentive and anticipated our needs before we even had to ask—our cups of coffee were never empty! I was struggling a bit with the elevation, so a waiter named Dario served me coca tea each morning to help with my altitude sickness symptoms. He even thoughtfully prepared a to-go cup and other treats for the road to make sure I stayed comfortable. Another waiter, Soncco, took the time to give us a brief tour of the hotel grounds. He shared fascinating stories about the former monastery’s history and architecture that made our breakfast feel like more than just a meal. It is rare to find a team so committed to their guests; they treated us with such kindness that we felt more like welcomed friends than hotel guests. Thank you, Dario and Soncco!

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Our stay at the Monasterio Hotel was truly unforgettable. From the moment we arrived, the entire team treated us with incredible warmth and professionalism, making us feel genuinely welcome throughout our stay. A special mention to Bryan Cárdenas, who was always attentive and ensured that everything was perfect for us. His kindness and dedication made a lasting impression. Thanks to him and the wonderful team, our experience was far more than just a hotel stay — it was something truly special.

The hotel offers world-class service, and staying at Monasterio Belmond is a truly once-in-a-lifetime experience. It is a 350-year-old monastery that has been fully restored. There is exceptional attention to detail in every aspect: the service, the sheets, the towels, the amenities, and the quality of the food, both at breakfast and in the restaurants. I have no doubt in recommending a stay at this hotel as a unique, once-in-a-lifetime experience. Special thanks to Mr Edson Yapura, whi take care of us at every moment.

Beautifully maintained old-world monastery. Invited Entrance through the chapel. Awestruck by the grounds and courtyard. The breakfast buffet was incomparable. Staff were attentive to every need. I doubt there is another hotel like this in the world! Truly blessed to have this once-in-a- lifetime experience!

The place was beautiful and unique. The old well preserved architecture with the old paintings transported us in time. The mornings were peaceful with the soft background music and an amazing breakfast. The best was the welcoming and kind and attentive staff, they made us feel very special. In conclusion our stay was unforgettable and we would like to come back again.

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