Homewood Suites by Hilton Bel Air

Property was very clean and the staff was very friendly and helpful. Maintenance was was making improvements daily. Only problem I had was the hot tub was down during r stay. But we still had a fantastic stay beyond that.

Staff pleasant and rooms were clean

Pool was closed for 4 out of 5 days and then when it opened a gaggle of little leaguers took over with their oblivious parents letting them do flips and roughhouse splashing my relaxing family. We lasted 10 minutes. After a complaint the hotel DID give me one night free. Thank you for that.

There weren’t enough accessible rooms. That is the reason why we had to only stay one night even though we’re we requested it we weren’t able to get an accessible room, which is very unfortunate

Older looking and feeling Slightly dirty, Pull out sofa was very dirty

The property y very clear and safe

We stayed at this property for 3 nights. It was clean, comfortable and quiet. The location was easy to find off I95. The rooms are spacious and have the amenities you need. We had a 1 bedroom suite with two beds. There is a full size kitchen area. The shower was hot and the A/c was cold. The beds were very cozy and clean. It was perfect for my family of 3. The pool and spa were clean and there is also a fitness center with a peloton bike. There is also a complementary breakfast but we didn’t try it. Also coffee and tea was available 24/7 with self service. The hotel staff is friendly and check in was easy. We were in Bel Air for a family wedding and this property was perfect for our needs. We would definitely return here.

We decided to stay in the hotel because of the indoor pool and prior to book the stay, I called and they told me the pool is being serviced and should be open the next day. I went the next day and it was still closed for service. The room was specious but the building was setup like a maze that it was a small hastle to bring baggage to. The shower head had mold build up on it. We didn't notice it until the whole family already took a shower. I talked to the staff about it and they worked with us on this situation. Hopefully this would change their cleaning routine but I would not stay here again. This situation has impacted my family travel itinerary due to both my kids having medical conditions that would be affected by the mold. We had to stay for another 24 hrs (not in the same hotel) to observe our kids in case they needed medical attention.

The pool and hot tub was great. Just what I needed.

The bed was a little too hard. Bath towels were really thin. Other than that everything was great