Radisson Collection Hotel, Royal Mile Edinburgh

Excellent location. Spacious room with beautiful decor. Loved the shortbread in reception every day.

Absolutely wonderful experience. Every detail was excellent - propelled by the professionalism and attention of the service.

Its in the middle of everything but parking sucks and that set the tone.

Lovely modern rooms. Well provided for alltypes of traveller.

The hotel is right on the corner of the Royal Mile and George IV Bridge. This puts it within easy walking distance of most of the sights and shopping in Old Town. Except for a problematic elevator (key cards had to be inserted multiple times to get it to work) the hotel was clean and in very nice condition.

After staying in truly excellent Radisson Blu Dubai, I selected Radisson again for Edinburgh. I learned Radisson properties are independently owned and not consistent. Here are the issues encountered:. 1) only one of the 2 elevators worked all week. 2) card reader in working elevator took five for more swipes to work. 3) shower doesn't have a door and when using rainfall ceiling option, water goes all over floor so I only used the handheld 4) toilet button gets stuck and keeps flushing so need to repeatedly jiggle button to get it to stop 5) bottled water was provided for two days and then stopped. After a long day on a walking tour, I called the front desk for water and was told water only provided for first day and I can go to the LOBBY for a glass of water 6) angry doorman barks at guests if the lobby water spigot drips. 7) when using expedia you don't earn Radisson points. Clearly the issues above do not "exceed expectations " that Radisson likes to boast about. This hotel is one of the most expensive in Edinburgh. It wasn't worth it as there was absolutely no value add - I never experienced in years of trraveling being told no for some bottled water and to go down to the lobby. For future travels, I won't select Radisson.

Spa was closed. Hotel has gone downhill since we last stayed and aircon in the room was terrible.

Beautiful hotel in a beautiful part of town! Bar food was so so.

Nice staff, property, very clean but nothing exceptionally wonderful.

Great location, nice touches and upgrades for VIP customers