Radisson Collection Hotel, Royal Mile Edinburgh

A wonderful hotel experience. Very friendly and helpful staff. Will stay again.

Enjoyed our stay. Very clean. Good central Hotel. Paid an extra £25 per night for city view but this unfortunately wasn’t worth the extra as what appeared to be an hourly dustbin collection throughout the night kept me awake. Overall a good hotel. Would use again.

Great location and lovely room breakfast excellent

Great location, beautiful hotel and ideal for what we wanted from the weekend.

Nice room, early check in, staff very friendly and accommodating. Only downside for us was breakfast. 20 minute walk in line to be seated, then realised very few vegetarian options. Hot food is menu ordered only and exceptionally pricey (Vega option was sweet waffles) £12.95. Cold items were cereals, average pastries and cold meats. Orange juice was also from concentrate then watered down with a lot of ice added. I’m sure some people would really enjoy the breakfast, it wasn’t for us. Rest of the stay was great. Oh - and the spa is in the other hotel down the road. I booked a massage and found out it wasn’t actually in the hotel. That was probably made clear on the website but I didn’t realise there were two hotels.

Central location which was easy access for most attractions

Stayed during my short trip in Edinburgh, our group booked 6 rooms. Situated in the Royal Mile (tourist spot). Very close to Edinburgh Castle. Seems like due to the spot this is a very touristy hotel and always has full rooms. They need to fix the lift since only 1 out of 2 lift working, which can be quite a queue when there's just a large group arrive and need to use the elevator to go up with just one lift. The card key is very problematic somehow for us. Each time either of us (including the other room that I book) need to get in the room the card key is not working. Even worse once we had to go up and down twice since the card key is not working even after we ask the card to be 'fixed'. There's no parking on site but can park at Radisson Blu which is around the other end of the Royal Mile, about 400 meters or so? I suggest if possible request for a room that is under the F50 (F for floor) the further room can be too much hassle since you need to go down several steps. Wouldn't complain on stairs normally but since I carry a toddler with stroller yes it's a tad annoying. At the beginning was offered inaccessible room which is from the front office explanation it seems like room for disabled? I was given a quite unique room with wooden ceilings (possibly it's old Scotland style) no lights on the ceiling so the room is very dark. However on the other rooms are rather normal for hotel

Perfect location along the Royal Mall and close to the castle and museum. No parking on site but its only a short 5min walk to their sister property. Friendly staff!

Location is superb. However there was a movie filming right outside our windows all night long...till dawn. Also the towels were dirty and smelled musty. Not what a 5 star hotel should be like.

Phoned ahead to ask about parking, member of staff didn’t really know, on arrival had to then drive to other hotel and then walk back, why no valet parking? Room was small but ok, main issue we experienced was arriving back at 11.45. To find hotel bar closed, on a Friday night? Saturday at same time it was open but when staff member eventually came to take our order we were told they were closing and this would be our only drink, seems hotel is run by the staff for the staff! On the Sunday when we checked out it was poring with rain, had to walk to other hotel, then go to their reception to validate car parking, then drive around to go pick up our bags. The 5 star rating of this hotel seems optimistic at best, not enough staff who care, extremely poor parking facilities, if you have visited other Edinburgh 5 star hotels before you will not have the same experience I am sure, this is the first negative review I have left on Expedia but I felt unwelcome at this hotel.