7.6 / 10 Guest Rating

Hotel Colonial Playa del Carmen

Name: Hotel Colonial Playa del Carmen
Address: Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro., Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Rating: 7.6

Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro., Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Colonial Playa del Carmen - main view

from US$31 / night

About the Property

Welcome to Hotel Colonial Playa del Carmen, where relaxation meets vibrant city life!

Recreational Oasis
Dive into our outdoor pool to unwind after a day of exploration, or enjoy our well-equipped common area featuring a television for your leisure.

Comfort at Its Best
Choose from one of our 130 air-conditioned rooms, each outfitted with complimentary wireless internet and satellite programming to keep you entertained. Our bathrooms are equipped with essential toiletries, ensuring a comfortable and refreshing stay.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, multilingual staff, and luggage storage to cater to all your travel needs, while tour assistance helps you plan local adventures.

Experience the charm of Playa del Carmen and create unforgettable memories. Book your stay at Hotel Colonial Playa del Carmen today!

Facilities & Amenities

Meeting rooms

Free WiFi

24-hour front desk

Luggage storage

Wheelchair accessible

Elevator

Golfing nearby

Television in common areas

Multilingual staff

Meeting rooms

Important Information

Check-in & Out

Check-in

Check-out11:30 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.Only registered guests are allowed in the guestrooms. Contactless check-out is available.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

14 rates found

1/12

Double Room

1 Double Bed323 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

30 m2

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard Double Room

Non-refundable

Room Only

20% OFF$42.86

$34.29

Includes taxes & fees

Standard Double Room

Non-refundable

Breakfast Included

20% OFF$81.29

$65.03

Includes taxes & fees

1/12

Deluxe Double Room

1 Double Bed377 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

35 m2

Sleeps 2

1 Double bed (131-150 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Double Single Deluxe

Non-refundable

Room Only

20% OFF$46.9

$37.52

Includes taxes & fees

Double Single Deluxe

Non-refundable

Breakfast Included

20% OFF$80.86

$64.69

Includes taxes & fees

1/15

Standard Double Room

2 Double Beds431 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

40 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Double Room

Non-refundable

Room Only

20% OFF$39

$31.2

Includes taxes & fees

Double Double

Non-refundable

Breakfast Included

20% OFF$73.51

$58.81

Includes taxes & fees

1/19

Junior Suite

3 Twin Beds484 sq feet Layout - Bedroom Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

45 m2

Sleeps 3

3 Twin bed (90-99 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Junior Suite

Non-refundable

Room Only

20% OFF$58.41

$46.73

Includes taxes & fees

Junior Suite

Non-refundable

Breakfast Included

20% OFF$98.93

$79.14

Includes taxes & fees

1/5

Deluxe Twin Room

2 Twin Beds377 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

35 m2

Sleeps 2

2 Twin bed (90-99 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe Twin Room

Non-refundable

Room Only

20% OFF$47.13

$37.7

Includes taxes & fees

Deluxe Twin Room

Non-refundable

Breakfast Included

20% OFF$86.06

$68.85

Includes taxes & fees

1/12

Deluxe Room

1 King Bed377 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

35 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Standard King Deluxe

Non-refundable

Room Only

20% OFF$46.9

$37.52

Includes taxes & fees

Standard King Deluxe

Non-refundable

Breakfast Included

20% OFF$80.86

$64.69

Includes taxes & fees

1/15

Standard Room

1 King Bed323 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 20-inch TV with satellite channelsSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Desk and phoneComfort - Fresh towels (on request), air conditioning, and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

30 m2

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

ShowerTVTelephoneAir conditioningDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Marriage Standard

Non-refundable

Room Only

20% OFF$38.79

$31.03

Includes taxes & fees

Marriage Standard

Non-refundable

Breakfast Included

20% OFF$66.89

$53.51

Includes taxes & fees

Guest Reviews

7.6

Good

6.0

Front desk clerk were not friendly, the hotel is so outdated, what I liked about this hotel was that it was close to both ADO’s, Walmart and Quinta Avenida… and yes I would stay there again…

Helpful?

Kenneth

Verified booking

friends

Standard Room

Stayed in Mar 9, 2025

"Excellent"

Excellent

8.0

Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station.

Helpful?

MARY

Verified booking

Standard Room

Stayed in Feb 26, 2025

"Poor Communication "

Excellent

8.0

Communication was poor before arrival. Comments said front desk closed at 6:00 pm and I was arriving close to midnight. I sent several messages to them before I got a clear answer that there was a front desk clerk 24 hours a day. Also, I had booked a room with picture of a fridge, but they told me in comments no rooms had fridges. I had one after all. Comments did not explain to you that there is an elevator too.

Helpful?

Michelle

Verified booking

Standard Room

Stayed in Feb 25, 2025

"Good"

Good

4.0

The toilet didn’t work! Shower cold water

Helpful?

Jason

Verified booking

Standard Room

Stayed in Feb 15, 2025

"Excellent"

Excellent

8.0

A great place that has a local feel. Mixed traditional with good City access, on foot or taxi. We walked to the Cozumel Ferry after checking out

Helpful?

Verified traveler

Verified booking

Standard Room

Stayed in Feb 8, 2025

"Maggie"

Good

6.0

I would give it maybe a 3 stars. My room had two single beds hard mattress. There was smell like cigarette, a hole on the ceiling and woke up one morning and had no water. Very little hot water and WiFi did not work. ☹️

Helpful?

3 4 5

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Hotel Colonial Playa del Carmen

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Double Room

Amenities

Deluxe Double Room

Amenities

Standard Double Room

Amenities

Junior Suite

Amenities

Deluxe Twin Room

Amenities

Deluxe Room

Amenities

Standard Room

Amenities

Guest Reviews

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"Excellent"

"Exceptional"

"Excellent"

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"Good"

"Excellent"

"Poor Communication "

"Good"

"Excellent"

"Maggie"