TownePlace Suites Fayetteville Cross Creek

The hotel has exceeded expectations! Our whole entire family, including our two pups, have felt so welcomed. The staff have been incredibly friendly and accommodating, making our extended stay here truly wonderful . We highly recommend!

Room was clean. Everything was convenient

The shampoo, conditioner, and body wash bottles that were set too high for my 7 year old.

I've stayed in a lot of motels over the past 2 years with my job for normally 3 to 4 weeks at a time. I stated at TownPlace Suites Cross Creek last month for a week, went to Florida for 3 days, and had my company rebook me at Town Place again for a month this time for a month while I'm doing some work up here. Every day I walk in it's always pulling up into a clean parking lot, I walk into the lobby, and it's always Hello Mr.Hollis How was your day. Lily Schmidt and her staff are far above top-notch. In the past 41 years of traveling the United States I've never felt more at home than I do when I stay here. I'm a lifetime customer and will only be staying at Town Place now because of the great staff and the twice a month free all you can eat dinners and drinks. Thank you Towneplace Suites Cross Creek for making me feel at home when I'm away from home.

The Hotel staff is outstanding, they are very friendly and helpful. The breakfast is very good and put out at 0600 which allows me to have breakfast before work. The facility is well maintained, and current. The staff offers a Resident Appreciation hour twice a month, which provides free food and drinks 5 to 6. I travel alot for work and its nice to have some of the comforts of home in Hotel.

I didn't partake in breakfast as I was just making a stop on a road trip to FLA. Having said this, the location was farther off the 95 than I thought... my fault for not looking more closely.

Excellent staff and very clean rooms and hotel. I would definitely stay here again.

Would have likes some eggs on the breakfast bar.

Advised front desk that this was second evening in a row that I can smell weed seeping into my room from the adjoining room. Although she was apologetic, the only thing she offered was to have “security check into it when he gets here”. No offer to change rooms. Not sure when security is supposed to arrive. I advised her over 30 minutes ago. Very disappointed.

The staff was outstanding especially Alexa at the front desk. She checked me in and out. Very nice and friendly! Also the room, I loved the room!

There really wasn't anything that I didn't like about my stay. Everything was perfect.

The location is good and staff were very nice. I like how the rooms have a mini kitchenette. It’s ideal for long term stays.

It’s a little dated. You can tell the rooms are getting old. There’s rusting on some fixtures and the AC units look like they’ve been through it. There is also a musky smell in the rooms and the hallways