Patong Resort

Stayed in this hotel for 3 nights with family from 1st to 4th April 2026. This is a terrible hotel in terms of services and room facilities. Many a time in rooms , ACs are not working. Then, if one is changing the room after lots of cajoling , they will give you downgraded option and with no compensation. Staff is very non-cooperative Don't be cheated by MakeMyTrip high rating ,which hotel promptly displaying. It's a sham Only good part is it's location. Breakfast is decent. Nothing is extra-ordinary

We liked the location not far too walk to get to the beach, Jungcylong shopping mall , various restaurants ,

Breakfast was good plenty of various foods for many of the guests were from different countries,

We visited in October 2023. Our exoerience was next level. The staff were outstanding and the location is amazing.

We had an amazing experience. The rooms were super comfortable. The swimming pools were beautifully maintained and can accommodate lots of crowd. They have a huge swimming pool and 3-4 big ones in the whole resort. There is a separate kids pool as well. The property is a super luxury and so close to market and beaches. The best part is once you enter the property you won't feel any crowd buzzing and it's right next to Phuket beach. Our experience was great and great value for money. The property and rooms are super clean and maintained very well.

Hotel very central check in very Quick nice size room rooms cleaned daily not the best service very simple just made bed placed clean towels had to put rubbish outside door twice. We are a party of four ladies and have never experienced bar staff to be so rude even though we purchased at bar numerous times if you requested top up of ice it was a further 50 bhat shocking .our third visit to Patong and sadly our experience stay in this hotel have made our decision not to return to Patong.I will say the most friendly member of staff is the security gent on main gate and the lady serving in the little boutuque our stay was in 131 check out Jan 20 can't wait Annette

Security have a bad attitude for another gusts. And look down. He need to have more training about service and mind set .thax

I liked the hotel. It is located right in the centre of active life, but at the same time it is quiet, clean and very green. The hotel is divided into two parts: one part is the main building, swimming pool and car park, and the other one is three two-storey buildings with a swimming pool, bar and restaurant. The courtyard is very green and cosy, it is maintained daily and there is a pond with fish. My room (superior) was on the second floor on the left side of the middle building, overlooking the courtyard. The location of the room was excellent, very quiet and pleasant to sit on the balcony, admiring the greenery and listening to the birds singing. The room is large, with a comfortable bed, a kettle and daily replenishment of tea, coffee, sugar and water. However, in my opinion, the bathroom needs renovation, as there is a smell coming from the pipes and the shower is very uncomfortable. Nevertheless, the room is cleaned well, and towels and bed linen are changed quite often. Breakfasts are not bad, but they are almost the same every day. Around the pool there are always free sunbeds, and there is also a jacuzzi and a bar. There are three exits from the hotel to different locations (the beach, Bangla Road and the street where the shopping centres are located), which is very convenient. All the hotel staff are very attentive, friendly and always ready to help. However, I did not like the attitude at the bar on the eighth floor. I arrived when it opened and wanted to have a cup of coffee with a view of the sea, but even though there were no other customers yet, I was refused service and sent to the lobby for a cup of coffee. Overall, I was very happy with my stay at this hotel and have warm memories of it.