Hôtel Relais Acropolis Nice

We just arrived and are incredibly disappointed. When I booked the hotel I read reviews that described it as lovely and clean. It is neither. Our room is simply horrible. Stains on the carpet, scuffed walls and furniture, so cramped we had to put luggage on the bed to open it, air co ditioner that barely works, a lobby that is anything but welcoming, and dingy hallways. I wish we could cancel the rest of our nights and find a different place but I’m afraid it will be super difficult last minute. I am attending a conference and am embarrassed to tell anyone where I am staying lest they offer to meet me here.

Clean and comfortable. Reception staff very helpful in describing travel facilities.

Good

After switching rooms (see below), I received a room which was basic and small but fine. The bed was comfortable and the shower good. The room was bright, and I didn't hear too much noise from the street. The breakfast was fresh and varied. The location is excellent - in the center near the tram and affordable food options but walking distance to the beach and other attractions (about 20 min).

The first room I was assigned was uninhabitable - there was a smell of sewage, I couldn't open the window or blinds, and it was noisy. There was no ventilation at all. These things only became clear during my first night; when I first arrived, I was so exhausted from a long overnight journey and then missing my connection that I didn't notice everything immediately. The hotel should not lodge guests there. I immediately reported this to Booking whose staff tried to help regarding cancellation but the hotel would not provide compensation or flexibility with cancellation at that time. The next morning I asked to switch rooms, and the hotel gave me a better one. While my second room was better, the walls were thin - I heard my neighbors' conversations very clearly! Also, it could use some refreshing (peeling paint, tired furniture, a little mold in bathroom).

Emplacement correcte bien desservie par tous les transport, petit déjeuner assez correcte.

chambre ne correspond pas di tout à les photos sur internet, sale de bain très mauvaise qualité.

La proximité

Ignoble de la moisissure à souhait , fenêtre de chambre condamnée, bruit de la rue.personel humilier de la situation Je suis prêt à aller en procédure et signaler l' insulabrité électrique , grésillement des boutons

Localisation

De rentrer dans la chambre alors qu'un couple y était