Hilltop Vacation Rental

Amazing place to stay. Staff was so friendly and welcoming. They also had the cutest cat that stayed outside. Property was beautiful. Room was spacious and had an awesome hot tub with a great view. Will stay here again. Mahalo

The property is in a great location, with easy walking distance to downtown Hilo. It is very clean but old. The water pressure in the bathroom was very low. The bed was not comfortable as the mattress was very soft. There are no kitchen facilities (non were advertised) but the provided mini fridge and microwave was very convenient. Note: Check in with Hilltop was straight forward and easy. They provided us with the access code at check in time as is their practice. Unfortunately Expedia had incorrectly informed us we'd be provided with an access code 24 hours prior to check in (not Hilltop's practice). This caused us needless concern when the code wasn't provided. Expedia should ensure they provide accurate information.

The facilities were very old, worn and in dire need of refurbishment, paint and updating. The mattress was very uncomfortable, the electrical outlets were very old and limited in number, the bathroom requires a complete renovation and, although the room is very spacious, the seating in it is limited. We were very surprised that there was no smoke detector in the room, especially in light of the old electrical outlets and overcrowding on the existing ones. The public sitting area is nicely done and the grounds are lovely. The location is fabulous. The view is amazing, the private balcony off our room was very nice and the neighbourhood is quiet and pleasant. With significant updating, this could be an amazing destination. As is, it is disappointing, outdated and not very comfortable.